Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rejal Faais Mohd Nadzlim

Rejal Faais Mohd Nadzlim

Car Dealer
185 JALAN PJS 10/7C TAMAN DATO HORMAT,PETALING JAYA

Summary

Proven leader in sales and customer satisfaction, I elevated client experiences and sales figures at TJM Cars Recon by leveraging persuasive communication and strategic planning. My tenure at Pancar Melati Proton Edar showcased my ability to foster team collaboration and drive performance, achieving notable improvements in staff training and network development.

Overview

23
23
years of professional experience
2
2
Languages

Work History

Sale Consultant

TJM Cars Recon
01.2018 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Manager

Pancar Melati Proton Edar
01.2017 - 12.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assistant Manager

Biogress Proton Edar
01.2014 - 01.2017
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Developed strong working relationships with staff, fostering a positive work environment.

Assistant Manager

Jendela Unggul Proton Edar
01.2007 - 01.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Sales Manager

Maha Moto Proton Edar
01.2005 - 01.2007
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Sales Advisor

Ulung Amal Proton Edar
01.2002 - 01.2005
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Collaborated with team members to achieve monthly sales goals and improve overall performance.

Education

Art Graphic Designer - Graphic Design

Giat Mara
Jalan Ipoh
01.2000

Skills

Product and service knowledge

Timeline

Sale Consultant

TJM Cars Recon
01.2018 - Current

Manager

Pancar Melati Proton Edar
01.2017 - 12.2017

Assistant Manager

Biogress Proton Edar
01.2014 - 01.2017

Assistant Manager

Jendela Unggul Proton Edar
01.2007 - 01.2014

Sales Manager

Maha Moto Proton Edar
01.2005 - 01.2007

Sales Advisor

Ulung Amal Proton Edar
01.2002 - 01.2005

Art Graphic Designer - Graphic Design

Giat Mara

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Rejal Faais Mohd NadzlimCar Dealer