RAZZY SHABIRIN
Kuala Lumpur
Summary
Experienced QAQC Technical Manager specializing in quality assurance and control within the construction industry, currently leading QAQC efforts at Fordeco Construction. Demonstrates proficiency in concrete materials testing and compliance with MS EN 206 and CIDB CIS 21 standards. History of delivering technical support, conducting root cause analysis, and driving continuous improvement projects. Background includes Technical Sales Engineer at GCP Applied Technologies and Production Manager at Top Mix Concrete, with expertise in project management and data analytics.
Overview
10
10
years of professional experience
Work History
Technical Manager
Fordeco Construction (Borneo Mix) SDN BHD
Kota Kinabalu, Malaysia
09.2024 - Current
- Lead and manage the Quality Assurance and Quality Control (QAQC) function across all concrete production and site operations, ensuring compliance with MS EN 206, CIDB CIS 21, and project specifications.
- Supervise laboratory and site testing activities, including cube strength, slump flow, fresh and hardened concrete properties, and durability assessments.
- Develop, implement, and maintain SOPs, quality checklists, and inspection/testing plans to ensure strict adherence to industry standards.
- Provide technical support on mix design, W/C ratio control, material evaluation, and troubleshooting concrete performance issues (e.g. slump loss, retarder effects, strength deficiencies).
- Review and approve material submittals, trial mixes, and quality documentation in coordination with consultants and clients.
- Lead root cause analysis and prepare detailed technical reports for non-conformances, client complaints, and site quality issues.
- Coordinate and conduct training sessions for engineers, technicians, and site teams on QAQC best practices, testing methods, and compliance requirements.
- Work closely with project management, consultants, and clients to ensure the timely resolution of technical and quality concerns.
- Drive continuous improvement by introducing innovative quality control measures, while maintaining cost efficiency.
Technical Sales Engineer
GCP Applied Technologies (M) SDN BHD
Kuala Lumpur, Malaysia
03.2024 - 08.2024
- Technical expertise: In-depth knowledge of admixture products that are compatible with the requirements of concrete specifications, and the ability to effectively communicate this information to customers.
- Customer Engagement: Engaging with customers to understand their specific needs, requirements, and challenges. Provide customized solutions that meet the customer’s requirements and add value to their business.
- Executed multiple trials to identify and address product issues in concrete labs and plants.
- Proposal development: Collaborate with commercial directors to develop proposals and quotations tailored to the customers' requirements. (Pricing, technical specifications, and delivery.)
- Technical support: Address technical inquiries, provide solutions to the entire team with product implementation, and troubleshoot.
- Relationship building: Building strong relationships with customers for long-term success and acting as trusted advisors and guides.
- Market analysis: It is essential to stay informed about market trends, other admixture suppliers, and new mega projects to identify new opportunities and anticipate customer needs to stay ahead of other suppliers.
- Feedback loop: Gather insights from customers regarding product performance, features, and supplier movement.
Production Manager
Top Mix Concrete (M) SDN BHD
Pahang, Malaysia
06.2022 - 01.2023
- Plan, manage, organize, and ensure the 5M (Man, Machines, Material, Measurement, and Method) are adequate to ensure the operation of the project is running smoothly and meets the deadline.
- Plan, manage, organize, and ensure the budget is fully utilized effectively.
- Ensure the quality control for each product.
- Logistic coordination.
- Ensuring compliance with health, safety, and environmental regulation is paramount.
- Making a fast decision with the right method to ensure that all the issues that arise are solved.
- Preparing a report for management.
- Entertain and maintain the relationship with customers (Customer Relationship Management).
- Maintaining the public relations that are related to the project.
Assistant Service Manager
YTL Corporation Bhd (YTL Cement)
Petaling Jaya, Malaysia
09.2020 - 01.2022
- Managed concrete distribution logistics for five plants across Zone 2, including Lafarge in Klang Valley.
- Planned and organized operations to ensure adequate resources for optimal performance.
- Ensured timely delivery of all orders to meet customer deadlines.
- Resolved operational issues swiftly by implementing effective solutions.
- Prepared daily reports for management review and decision-making.
- Cultivated strong relationships with customers to enhance service quality.
Superintendent
YTL Corporation Bhd (YTL Cement)
Ampang, Malaysia
01.2019 - 08.2020
- Served as person in charge for concrete batching plant in Ampang for highway SUKE package B.
- Managed over 20 staff, including mixer truck drivers, to ensure efficient daily operations.
- Oversaw in-house preventive maintenance protocols to minimize downtime.
- Monitored maintenance of wheel loaders and generators to enhance operational reliability.
- Cultivated strong customer relationships to support ongoing project needs.
- Managed order processing and ensured accurate delivery records.
Management Trainee
YTL Corporation Bhd (YTL Cement)
Kuala Lumpur, Malaysia
06.2018 - 12.2018
- Completed six-month management trainee program to enhance operations at concrete batching plant.
- Acquired knowledge of logistics control for raw materials, including sand, cement, and aggregates.
- Developed expertise in maintaining batching plant equipment, such as conveyors and silos.
- Diagnosed mechanical failures and implemented continuous improvements in plant operations.
Internship as safety officers
UNILEVER (M) SDN BHD
Rawang, Malaysia
01.2016 - 12.2016
- Completed three-month internship in Safety, Health and Environment Department at Unilever (M) Sdn. Bhd.
- Executed Six Sigma project to reduce solid waste within factory operations.
- Developed NIOSH safety program for motorcycle riding to enhance employee safety.
- Coordinated factory signage project to improve workplace communication and awareness.
Education
Computer Programming - Python Programming Language, Web Development, Data Scripting, Data Analyst
Zero To Mastery Academy
Online Course07.2022
Bachelor's degree - Engineering/Industrial Management, Manufacturing Management, Industrial Engineering
Universiti Teknikal Malaysia Melaka
Melaka06.2016
Skills
- Office software expertise
- AutoCAD skills
- Concrete quality assessment
- Automation methods
- Quality control practices
- Team development strategies
- CATIA software proficiency
- Web development expertise
- Data analytics capabilities
- Machine learning technologies
- Python coding skills
- Scripting languages knowledge
- Six Sigma practices and principles
- Lean Six Sigma techniques
- Lean manufacturing strategies
- Ergonomics knowledge base
- Technical skills proficiency
- Time management abilities
- Leadership qualities
- Adaptability in work environments
- Concrete materials testing expertise
- Ready mix concrete specialization
- Batch processing methods
- Project management frameworks
- Operations management tactics
- Industrial engineering fundamentals
- Public relations expertise
- Collaborative teamwork
- Technical troubleshooting
- Problem solving
- Continuous improvement
- Effective communication
- Team leadership
References
- Mr. Somson, QC Manager, Topmix Concrete SDN BHD, +60 12-766 5399
- Mr. Hariz, Maintenance Manager, YTL Cement (Buildcon Concrete SDN BHD), +6017-924 1291
- Mr. Nasaruddin, Technical Service Engineer, GCP Applied Technologies, +6013-589 9044
- Mr. Lambert, Deputy General Manager, YTL Cement (Buildcon Concrete SDN BHD), +6012-372 1892
- Mr. Martin Kwan, Operation Director, Fordeco Construction (Borneo Mix SDN BHD), +6013-8184808
Languages
- English, Expert, Expert, Expert
- Malay, Expert, Expert, Expert
- Mandarin
Other
3 Months Notice Period , RM 10,000
Language
English
First Language
Malay
Proficient (C2)
C2
Chinese (Mandarin)
Beginner
A1
References
References available upon request.
Timeline
Technical Manager
Fordeco Construction (Borneo Mix) SDN BHD
09.2024 - Current
Technical Sales Engineer
GCP Applied Technologies (M) SDN BHD
03.2024 - 08.2024
Production Manager
Top Mix Concrete (M) SDN BHD
06.2022 - 01.2023
Assistant Service Manager
YTL Corporation Bhd (YTL Cement)
09.2020 - 01.2022
Superintendent
YTL Corporation Bhd (YTL Cement)
01.2019 - 08.2020
Management Trainee
YTL Corporation Bhd (YTL Cement)
06.2018 - 12.2018
Internship as safety officers
UNILEVER (M) SDN BHD
01.2016 - 12.2016
Computer Programming - Python Programming Language, Web Development, Data Scripting, Data Analyst
Zero To Mastery Academy
Bachelor's degree - Engineering/Industrial Management, Manufacturing Management, Industrial Engineering
Universiti Teknikal Malaysia Melaka