Raynald Nelson King
Marketing & Sales Executive
Shah Alam
Summary
Accomplished Sales Executive with 13 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving construction industry success.
Talented team leader highly experienced in workshop environments. Action-oriented and quality-driven with a demonstrated record of improving shop performance and effectively controlling costs. Focused on keeping operations running smoothly and employees on-task to produce high-quality work. Knowledgeable about inventory, project, and team management. Excellent communication and relationship-management skills.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Marketing & Sales Executive
Insteel (Malaysia) Sdn Bhd
11.2022 - Current
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Reviewed competitors'' offerings periodically to stay informed about industry trends and maintain a competitive edge.
- Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
- Expanded market share with strategic territory planning and targeted prospecting.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
Senior Sales Executive
Ferrotec AMC Malaysia Sdn Bhd
12.2018 - 09.2022
- Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Business Development Executive
United U-LI Corporation
01.2014 - 11.2018
- Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
- Assisted sales department in focusing targeted projects and achieving sales target and objective.
- Aligned sales objectives with overarching company goals by collaborating closely with senior management on strategy development.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
Senior Service Advisor
Tiger Shoji Sdn Bhd
01.2011 - 12.2013
- Managing daily operation of service center on both front end and back end.
- Acted as a liaison between customers, technicians, parts suppliers, effectively managing multiple stakeholders.
- Collaborated with technicians to ensure accurate diagnoses and timely completion of repairs.
- Mentored & supervise junior advisors, sharing industry knowledge and best practices to enhance their skills.
- Assisted in creating promotional campaigns to increase sales of maintenance packages and add-on services.
- Led a team of advisors to consistently achieve monthly performance targets and objectives.
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Implemented proactive maintenance plans, reducing downtime and increasing vehicle longevity for customers.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Briefed customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
The Otomotif College
Petaling Jaya, Selangor, Malaysia 04.2001 -
Skills
Professional Networking
undefinedTimeline
Marketing & Sales Executive
Insteel (Malaysia) Sdn Bhd
11.2022 - Current
Senior Sales Executive
Ferrotec AMC Malaysia Sdn Bhd
12.2018 - 09.2022
Business Development Executive
United U-LI Corporation
01.2014 - 11.2018
Senior Service Advisor
Tiger Shoji Sdn Bhd
01.2011 - 12.2013
High School Diploma -
The Otomotif College
04.2001 -
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