Raymond Tieu Kai Voon
Kajang, Selangor
Summary
Meticulous Webmaster with a superior understanding of modern coding languages and digital design. Adept at marketing and media creation with a talent for multitasking and working quickly. Extensive success at troubleshooting website functionality and critical problem solving. Accomplished Sales Executive with more than 1 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
3
3
years of professional experience
Work History
Sales Executive
I Century Concept Sdn Bhd
01.2021 - 04.2022
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
Web Assistant
Entertop Sdn Bhd
10.2020 - 12.2020
- Assisted in the creation of engaging blog posts and articles, increasing site traffic and user engagement.
- Conducted user testing sessions to gather feedback and improve overall website design and performance.
- Trained support staff in site implementation, updating and maintenance procedures.
- Conceptualized, planned and executed original designs for wide range of website properties.
IT and Sales Executive
QSL System Enterprise
10.2019 - 12.2019
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
Education
Bachelor of Computer Science - Data Science
UCSI University
Kuala Lumpur, Malaysia04.2024
Diploma in Information Technology -
UCSI University
Kuala Lumpur, Malaysia12.2020
Skills
- Webinar Hosting
- User Support
- Certified Professional Webmaster
- Friendly and Helpful
- Cash Drawer Management
- Computer Proficiency and Microsoft Office
- Social selling
- Store Policies and Procedures
- Trend Analysis
Languages
English
Upper intermediate
B2
Malay
Intermediate
B1
Chinese (Mandarin)
Upper intermediate
B2
Chinese (Cantonese)
Upper intermediate
B2
Timeline
Sales Executive
I Century Concept Sdn Bhd
01.2021 - 04.2022
Web Assistant
Entertop Sdn Bhd
10.2020 - 12.2020
IT and Sales Executive
QSL System Enterprise
10.2019 - 12.2019
Bachelor of Computer Science - Data Science
UCSI University
Diploma in Information Technology -
UCSI University
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