Raymond Tan
Pulau Pinang
Summary
Proactive learner with hands-on experience in hospitality and event operations. Highly adaptable and detail-oriented, committed to delivering seamless event execution and exceptional customer experiences. Continuously seeks opportunities for skill enhancement and effective team contribution.
Overview
10
10
years of professional experience
Work History
Event Coordinator
Gurney Bay Management Sdn Bhd
Pulau Pinang, Malaysia
03.2026 - Current
- Coordinate and manage event planning from enquiry to execution
- Liaise with clients to understand event requirements, preferences, and budgets
- Work closely with internal teams (kitchen, service, operations) for event arrangements
- Follow up with clients post-event for feedback and relationship building
- Maintain accurate records of bookings, payments, and event details.
- Ensure service quality and client satisfaction at all times
Operation Manager
Pierfront Sdn Bhd
Pulau Pinang, Malaysia
06.2017 - 02.2026
- Oversaw daily operations of the venue ensuring smooth service flow
- Planned, coordinated, and executed events and functions
- Managed manpower planning, staff scheduling, and on-ground supervision
- Liaised with clients on event requirements, setup, and execution details
- Resolved customer complaints and operational issues promptly
- Ensured compliance with hygiene, safety, and company policies
- Trained and guided staff to maintain performance and service standards
- Prepared operational reports and provided feedback to management
Creative Designer
PrintBud Solution
Pulau Pinang, Malaysia
09.2016 - 02.2017
- Create visual concepts and designs foe marketing materials (e.g. posters, menus, brochures, stickers)
- Work closely with marketing, sales, and operation teams to understand design requirements
- Manage multiple design projects and meet tight deadlines
Education
Bachelor of Arts - Bachelor In Advertising
University Tunku Abdul Rahman
Kampar01-2017
Skills
- event planning
- client relationship management
- team coordination
- event execution
- feedback collection
- operational oversight
Languages
English
Upper Intermediate
B2
Chinese (Mandarin)
Intermediate
B1
Chinese (Cantonese)
Intermediate
B1
Malay
Intermediate
B1
Interests
- Passionate about food and exploring new dining concepts
- Enjoy traveling to experience different cultures and environments
- Value quality time with friends and social gatherings
Timeline
Event Coordinator
Gurney Bay Management Sdn Bhd
03.2026 - Current
Operation Manager
Pierfront Sdn Bhd
06.2017 - 02.2026
Creative Designer
PrintBud Solution
09.2016 - 02.2017
Bachelor of Arts - Bachelor In Advertising
University Tunku Abdul Rahman