Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
31
31
years of professional experience
Work History
Building Manager
Crest Consulting Services
Kuala Lumpur
05.2024 - Current
Oversee renovations projects, ensuring completion within budget constraints and established timelines.
Improved building aesthetics with regular upkeep and renovations, attracting higher-quality tenants.
Monitored building expenditures, staying within budget without compromising on quality.
Planned and scheduled general maintenance, major repairs and remodeling projects.
Conducted regular property inspections to identify potential issues and address them proactively.
Ensured compliance with local building codes and regulations by conducting regular inspections and coordinating necessary repairs or upgrades.
Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
Managed operations, maintenance and improvement of properties.
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
Managed tenant inquiries and complaints, significantly improving resident satisfaction.
Senior Building Manager
Eric & Co Property Management Sdn Bhd
09.2013 - 12.2023
Overseeing the day-to-day operations of the building, ensuring the efficient operation of building systems, including HVAC, elevators, security, and utilities
Successfully negotiated and managed service contracts with vendors, leading to a reduction in operational costs and an increase in service quality
Established and maintained strong relationships with tenants, addressing their needs promptly
Conducted regular property inspections to ensure compliance with local building codes and safety regulations, leading to a decrease in code violations
Coordinated and supervised large-scale renovation and improvement projects, resulting in an increase in property value and tenant satisfaction
Managed a team of maintenance and security staff, providing training and guidance to enhance their performance and teamwork
Implemented a comprehensive preventive maintenance program, reducing equipment breakdowns and emergency repairs
Ensured all necessary permits and licenses were up-to-date and maintained full compliance with local regulations
Prepared and managed the property's annual budget, tracking expenses and identifying cost-saving opportunities
Acted as the primary point of contact for emergency situations and alarm responses, demonstrating strong crisis management and risk mitigation skills.
Manager, Building
Clement Management Sdn Bhd
03.2010 - 08.2013
Regulatory Liaison: Collaborated with relevant authorities to secure permits, insurance, licenses, and other necessary approvals for property operations, maintenance, security, and safety, maintaining full compliance
Reporting: Prepared and delivered weekly and monthly reports, providing valuable insights into property management performance
Tenant and Landlord Relations: Professionally addressed and resolved tenant and landlord concerns and complaints, ensuring a high standard of service, timely responses, and closure of all issues
Vendor Management: Engaged and managed service providers through a structured approval system, overseeing contract performance to maintain service quality
Asset and Insurance Management: Administered asset management, including insurance oversight in coordination with property owners
Procurement and Financial Control: Obtained quotations for repair and maintenance services, generated purchase orders, and monitored project progress and payment records
Renovation and Compliance: Ensured strict adherence to renovation and fit-out guidelines to maintain property standards
Financial Compliance: Monitored and ensured the timely payment of assessments, quit rent, licenses, and utilities to prevent penalties
Insurance Compliance: Maintained up-to-date property insurance coverage, ensuring properties were adequately insured in a timely manner
Property Upgrades: Assisted Building Manager in charge of building upgrading and repainting initiatives, enhancing property aesthetics
Legal and Regulatory Compliance: Ensured full compliance with relevant laws, government regulations, and company policies to protect the interests of both clients and property tenants
Ad-Hoc Duties: Carried out additional job functions as assigned by management to support operational efficiency and property maintenance.
Executive
Clement Management Sdn Bhd
01.2008 - 03.2010
Correspondence and Documentation: Skilfully handled the preparation of official letters, notices, and other correspondence, maintaining comprehensive soft copy backups for easy retrieval
Record Keeping: Systematically organized and maintained records for attendance, key management, and stock levels for stationery and pantry supplies
Procurement: Supply Acquisition: Managed the procurement process, including the purchase of items and acquisition of services, ensuring optimal quality and cost-effectiveness
Contract Management: Oversaw the renewal of service contracts, insurance policies, licenses, and permits, maintaining meticulous documentation for compliance
Renovation and Request Processing: Managed applications for renovation and reinstatement, coordinated VIP parking requests, and facilitated moving in/out processes, as well as access card and security clearance requests
Finance: Revenue Collection: Efficiently collected rental payments and maintained petty cash for operational needs
Expenditure Management: Handled payment processes for contractual and non-contractual services, as well as utilities, and managed deposit refund procedures
Billing Oversight: Provided instruction for billing related to air conditioning, electricity, water, and tenant service requests.
Bar Manager
Barfly Restaurant and Bar
02.2006 - 12.2008
Overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance, and administrative operations.
Loss Adjuster
Associated Adjuster
03.2004 - 12.2005
Coordinates an appraisal, gathers the facts, and reports the details of a claim to the insurer.
Clerk
Great Eastern Life Assurance
06.1993 - 10.2003
Verify medical reports
Coordination of clients, paramedics, doctors, clinics, hospitals, and insurance company for medical examinations
Produce, verify bills, and invoices
Train and supervise coordinators
Handling customers.
Education
Bachelor's Degree in Human Resources Management -
Open University Malaysia
Skills
Microsoft Office
Additional Information
MYR 7,500 (Nego), Kuala Lumpur, Selangor, During my tenure at Rivercity, achieved a higher percentage of collections. Played an integral part in upgrading the elevator (Modernization), Rooftop repairs, change elevator interiors, refurbish swimming pool and energy saving lights. During the flash flood in December 2021 Kuala Lumpur, we suffered two car park basement submerged in water. I played a pivotal role in getting the contractors to drain out the water in record time. I, liased with the insurance claims which I was lauded by the management., 51 years, Selangor, Malaysia, Malaysia, Kalithasan, 016-6131397, Mr. Eric Wong, 012-3985230, Director of Eric & Co Sdn Bhd, Thanasekaran, 012-3831030, Ex-General Manager of Clement Management
Personal Information
Expected Salary: MYR 7,500 (Nego)
Languages
Bahasa Malaysia
Tamil
English
Timeline
Building Manager
Crest Consulting Services
05.2024 - Current
Senior Building Manager
Eric & Co Property Management Sdn Bhd
09.2013 - 12.2023
Manager, Building
Clement Management Sdn Bhd
03.2010 - 08.2013
Executive
Clement Management Sdn Bhd
01.2008 - 03.2010
Bar Manager
Barfly Restaurant and Bar
02.2006 - 12.2008
Loss Adjuster
Associated Adjuster
03.2004 - 12.2005
Clerk
Great Eastern Life Assurance
06.1993 - 10.2003
Bachelor's Degree in Human Resources Management -
Open University Malaysia
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