RAVICHANDRAN MUNIANDY
Academic & Corporate Facilitator
Seri Kembangan,Selangor
Summary
With over 35 years of experience in the corporate sector, I have honed my skills as a professional corporate trainer and facilitator at highly regarded higher learning institutions. My expertise lies in green supply chain management, which I extensively researched during my PhD studies. Eager to demonstrate my value to an organization that recognizes the potential and talent I possess and is seeking to elevate their status as a market leader.
Overview
34
34
years of professional experience
Work History
Senior Lecturer
Asia Pacific University of Technology & Innovation (APU)
09.2011 - 09.2024
- Module Leader & Facilitator for Supply Chain Management, Operations Management and Entrepreneurship modules for Postgraduate & Undergraduate Business Management Dual Degree Programs affiliated with Staffordshire University, UK and De Montfort University, UK
- Designed course materials and assignments aligned with both programmatic outcomes as well as course-specific objectives.
- Delivered higher-level undergraduate and graduate courses via classroom, online and hybrid methodologies to satisfy course curricula and meet student needs.
- Implemented active learning techniques in the classroom, increasing student participation and critical thinking skills by incorporating real-life examples and case studies into lectures.
- Mentor and supervise students in their Final Year Research Project ,Internship programme and Entrepreneurship Eco System Centre
- Organize /facilitate student activities with corporate leaders in diverse Industries
- Contributed to program accreditation efforts by compiling documentation and participating in site visits with external evaluation.
- Engaged in continuous professional development through attending workshops, webinars conferences to stay current with industry trends and best practices in higher education.
Freelance Lecturer
University Malaya
01.2009 - Current
- Freelance lecturer for Supply Chain Management & Operations Management -Executive Diploma programme for corporate & public sectors employees.
- Assisted faculty in adapting course content for online delivery platforms, maximizing accessibility for remote learners.
- Encouraged peer collaboration through the implementation of group projects, discussions, and presentations within coursework.
- Increased student engagement by implementing innovative teaching techniques and incorporating diverse learning resources.
- Promoted a culture of academic excellence by developing rigorous course content that challenged students to think critically and creatively.
Academic Facilitator
Asia e-University
09.2009 - Current
- Freelance facilitator for Supply Chain Management, Logistics Management, Warehouse & Distribution Management, Procurement Management, Inventory Management and Operations Management modules for Master's Program.
- Assisted faculty in adapting course content for online delivery platforms, maximizing accessibility for remote learners.
- Increased student engagement by implementing innovative teaching techniques and incorporating diverse learning resources.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Evaluated program effectiveness using data-driven analysis to inform continuous improvement strategies.
- Strengthened campus-wide commitment to diversity and inclusion through active participation in relevant programming and initiatives.
Certified Trainer
CRM Cooperate Training & Consultancy
01.2006 - Current
- Facilitator & assessor for The Chartered Institute of Logistics & Transport modular program
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Monitored participant workflow and behaviors throughout training process.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
Senior Operations Manager
AEROKLEEN SERVICES SDN BHD-KLIA
03.1998 - 10.2003
- Plan and manage an effective total logistics services and development of delivery systems and solutions
- Initiated and executed the CHIPTEX – Linear System (The first kind in Southeast Asia)
- Implemented new logistics system fo Food & Beverage supply chain and baggage handling to the aircrafts
- Resources planning, delegating and provide training to the operations staff
- Spearheaded process improvements to reduce errors and increase overall quality in operations management.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed complex projects from concept to completion, ensuring on-time delivery within budget constraints.
- Ensured regulatory compliance across all aspects of operations by staying current on industry standards while implementing necessary policies or procedures accordingly.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Championed change management initiatives to facilitate the successful adoption of new technologies or processes within the organization.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Assistant Manager (Operations)
ARGOS DISTRIBUTORS PLC
04.1995 - 12.1997
- Evaluated operational metrics regularly to identify areas for improvement and implement corrective actions accordingly.
- Proactive changes and systematic procedures to achieve high accuracy of physical stock level in order to meet company's sales target
- Managed daily staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
- Sales & promotion planning, work force planning and customer service procedures
- Improved customer satisfaction rates by closely monitoring service quality and addressing issues promptly.
- Collaborated with cross-functional teams to achieve overall business objectives and improve operational performance.
- Enhanced operational efficiency by streamlining processes and implementing new systems.
Assistant Manager (Fresh Food)
MAKRO CASH & CARRY PLC
08.1991 - 03.1995
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
PhD - Research in Management
ASIA e UNIVERSITY
MSc - Operations Management
THAMES VALLEY UNIVERSITY
London, UKPostgraduate Diploma - Management Studies
THAMES VALLEY UNIVERSITY
London, UKPostgraduate Certificate - Management
THAMES VALLEY UNIVERSITY
London, UKBTEC Certificate - Management Studies
THAMES VALLEY UNIVERSITY
London, UKPostgraduate Diploma - Transport
UNIVERSITY OF LONDON
London, UKPostgraduate Certificate - Transport
UNIVERSITY OF LONDON
London, UKSkills
- Strategic Consultation
- Visionary Leadership Skills
- Digital Education Facilitation
- Fostering Student Involvement
Affiliations
- 1997, Member of The Institute of Management, UK
- 1994, Member of The Chartered Institute of Logistics and Transport, UK
- 2020, HRD Corp Accredited Trainer
Personal Information
- Date of Birth: 09/15/63
- Nationality: Malaysian
- Marital Status: Married
Timeline
Senior Lecturer
Asia Pacific University of Technology & Innovation (APU)
09.2011 - 09.2024
Academic Facilitator
Asia e-University
09.2009 - Current
Freelance Lecturer
University Malaya
01.2009 - Current
Certified Trainer
CRM Cooperate Training & Consultancy
01.2006 - Current
Senior Operations Manager
AEROKLEEN SERVICES SDN BHD-KLIA
03.1998 - 10.2003
Assistant Manager (Operations)
ARGOS DISTRIBUTORS PLC
04.1995 - 12.1997
Assistant Manager (Fresh Food)
MAKRO CASH & CARRY PLC
08.1991 - 03.1995
MSc - Operations Management
THAMES VALLEY UNIVERSITY
Postgraduate Diploma - Management Studies
THAMES VALLEY UNIVERSITY
Postgraduate Certificate - Management
THAMES VALLEY UNIVERSITY
BTEC Certificate - Management Studies
THAMES VALLEY UNIVERSITY
Postgraduate Diploma - Transport
UNIVERSITY OF LONDON
Postgraduate Certificate - Transport
UNIVERSITY OF LONDON
PhD - Research in Management
ASIA e UNIVERSITY
Similar Profiles
Gaithri GunasagranGaithri Gunasagran
Part Time Lecturer at Asia Pacific University of Technology & InnovationPart Time Lecturer at Asia Pacific University of Technology & Innovation
Saravanen Dirouven ThantonySaravanen Dirouven Thantony
Engineering Technical Assistant at Asia Pacific University Of Technology & InnovationEngineering Technical Assistant at Asia Pacific University Of Technology & Innovation
ABDUL BASITABDUL BASIT
Personal Trainer at Asia Pacific University Of Technology And InnovationPersonal Trainer at Asia Pacific University Of Technology And Innovation