Summary
Overview
Work History
Education
Skills
Coursework
Timeline
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RAVI KUMAR

RAVI KUMAR

Business Development

Summary

An experienced individual in early-stage start-up environments, self-motivated and success-driven business development manager with extensive experience in solution selling and new business development. Strong analytical skills, ability to structure complex commercial arrangements and strong presentation and negotiation skills. Great knowledge of omni-channel processes, including online marketing and value-added services. Negotiated a key accounts contract and boosted company sales by 8% among others in previous roles. Thrive in roles that require building and maintaining relationships. High degree of ownership, roll-up-my-sleeves attitude & strong willingness to get my task completed at the least amount of time. Comfortable working in cross-functional setups that requires collaboration with multiple teams locally and globally. Goal-oriented manager with distinguished experience early start-ups and seasoned establishments with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

20
20
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Head of Business Development

Saora Energy Sdn Bhd
09.2022 - Current
  • Identify and develop new business opportunities
  • Build relationships with customers, suppliers, distributors, partners, and vendors
  • Evaluate existing partnerships and sales efforts with an eye toward building on what works and changing what doesn't
  • Manages key client relationships and work to build new ones
  • Expands the profile and reach of the company and its brands
  • Leads sales, marketing, customer-service, and client relationship management teams
  • Develop and strengthen internal and external relationships that will lead to increased lead generation and market share
  • Build cross-functional teams to guide and nourish sustainable, long-term growth
  • Tracks emerging markets and trends
  • Foster and work to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions
  • Identify and recommend new services that contributes to the improvement of work flow
  • Identify costing pain points and work towards improvement of the areas for a better financial flow
  • Propose and develop strategic partnerships- Assist in shaping the company's long-term objectives and determine plans for how to meet them
  • Research and identifies new markets for expansion
  • Provide advice on product development and distribution and promotion strategies
  • Build and maintain relationships with vendors
  • Conduct events and presentations to raise the brand or product profile/awareness
  • Select prospective vendors and negotiates contracts- Travels to vendor locations, distributions centres, and other locations
  • Fulfilling requests for proposals (RFPs) from potential partners and customers.

Business Development Manager

Foodpanda Malaysia
05.2019 - 07.2022
  • As a Business Development Manager at Foodpanda I am responsible for driving B2B sales, seek and secure new partnership with vendors
  • As a Business Developer I played a crucial role in ensuring profitability and continuous improvement of services towards vendors
  • The desire to be on-top of the local restaurant scene was my number one objective
  • With that in mind, I managed to be the sought-after PIC to deliver sales and after sales support
  • Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management
  • Conduct cold calls and walk-ins, schedule in person meetings and sell Foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia
  • Exceed sales targets & performance-based goals while working independently
  • Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance
  • Accomplishments: Opened up new market territory in Kota Tinggi, Johor and Batu Arang, Kuala Selangor districts with high acquisition success rate
  • Acquired Lotus Malaysia Food-court with more than 100 outlets registered within 2 months
  • Key-person in-charge of O'Brien's Sandwich outlets across Malaysia
  • Acquisition and account management.

Distributor Sales and Operations Manager

Raga Sahana Sdn Bhd
04.2013 - 01.2019
  • Market brand name and further introduce the company for further business expansion
  • Carry out retail activities, study of product placements, retailer stock replenishing, product sales and up-selling activities
  • Study optimal sales and delivery routes ensuring cost effectiveness
  • Ensuring smooth operations of the distributor in terms of sales and delivery activities
  • Ensure team and individual sales and delivery achievement
  • Maintain optimal operation staff by recruiting, selecting, orienting and training employees
  • Maintain stability and reputation of the business by complying with requirements
  • Ensure smooth and timely payments (account receivable) from customers- maintain a healthy aging report
  • Ensure on time delivery of goods to retailers and supermarkets/hypermarkets.

Distributor Sales and Operations Manager

Raga Sahana Enterprise
01.2007 - 02.2013
  • Market brand name and further introduce the company for further business expansion
  • Carry out retail activities, study of product placements, retailer stock replenishing, product sales and up-selling activities
  • Study optimal sales and delivery routes ensuring cost effectiveness
  • Ensuring smooth operations of the distributor in terms of sales and delivery activities
  • Ensure team and individual sales and delivery achievement
  • Maintain optimal operation staff by recruiting, selecting, orienting and training employees
  • Maintain stability and reputation of the business by complying with requirements
  • Ensure smooth and timely payments (account receivable) from customers- maintain a healthy aging report
  • Ensure on time delivery of goods to retailers and supermarkets/hypermarkets
  • Ensure good working conditions and good stock movements in the warehouse to ensure a good FIFO system.

Assistant Concierge

Sunway Resort Hotel
02.2004 - 10.2006
  • Point of contact of arriving guests
  • Manage guest/customer complaints
  • Taking messages, managing mail, luggage and deliveries
  • Perform basic administrative/secretarial/reception duties
  • Running errands for guests
  • Arranging transportation and excursions on visitors request
  • Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation
  • Arranging tours and activities
  • Making dinner/event reservations for guests
  • Obtaining tickets for events
  • Arranging special services upon request
  • Providing or arranging general business services for in-house guests.

Education

Advance Diploma in Electrical & Electronics Engineering -

Tafe University College
04.2000 - 05.2003

Sijil Pelajaran Malaysia (SPM) Grade 2 - undefined

Sek. Men. Keb.Tun Habab
Kota Tinggi, Johor
01.1994 - 05.1999

Skills

Budget Development Staff Management Lead prospecting Pipeline Management Vendor Management Customer Acquisition Relationship Management Social Media Marketing Marketing strategy Negotiations Effective negotiator

Coursework

  • Competition Compliance, MyAcademy

07/01/21

  • EQ Quality, Kementerian Kesihatan Malaysia

07/01/21

  • Excel essentials, Udemy

03/01/22

  • Microsoft Excel-Advanced, Udemy

07/01/21

  • Managing Customer Feedback, Udemy

07/01/21

  • Manager as Coach, Udemy

11/01/21

  • Restaurant Business Course, Udemy

07/01/23

Timeline

Head of Business Development

Saora Energy Sdn Bhd
09.2022 - Current

Business Development Manager

Foodpanda Malaysia
05.2019 - 07.2022

Distributor Sales and Operations Manager

Raga Sahana Sdn Bhd
04.2013 - 01.2019

Distributor Sales and Operations Manager

Raga Sahana Enterprise
01.2007 - 02.2013

Assistant Concierge

Sunway Resort Hotel
02.2004 - 10.2006

Advance Diploma in Electrical & Electronics Engineering -

Tafe University College
04.2000 - 05.2003

Sijil Pelajaran Malaysia (SPM) Grade 2 - undefined

Sek. Men. Keb.Tun Habab
01.1994 - 05.1999

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