Ravanish Surash
Kulim, Kedah
Summary
Proven leader with a track record of enhancing operational efficiency at Direct Express Logistics, I excel in time management and transportation regulations compliance. Leveraged strong leadership to boost customer satisfaction and safety standards, achieving significant improvements in fuel efficiency. Skilled in negotiation and strategic planning, consistently exceeding targets with innovative solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Trucking Supervisor
Direct Express Logistics (M) Sdn Bhd
10.2018 - Current
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Collaborated with other departments for seamless coordination of logistics operations.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Initiated performance evaluations for drivers, establishing clear expectations and promoting accountability.
Control Tower and Local Executive
Cityzone Express Sdn Bhd
09.2014 - 08.2018
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Safety Officer & Admin Assistant
See Hup Logistics
05.2013 - 07.2014
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Recovery Officer
CC Partners
02.2012 - 04.2013
- Exceeded monthly targets consistently throughout the tenure due to consistent follow-up activities combined with effective negotiation skills.
- Maintained detailed records of all collection activities, ensuring accurate reporting and proper case documentation.
- Acted as a liaison between clients and other departments within the company, ensuring seamless communication and facilitating prompt resolution of any disputes.
- Implemented innovative recovery strategies that increased the success rate of collections while maintaining a positive customer experience.
Education
Diploma - Risk Management
Putra Intelek International College (PICC)
Bandar Puchong Jaya, Selangor, Malaysia11.2014
Certificate - SHO Course
National Institute of OSHA
Seberang Jaya, Penang, Malaysia01.2012
No Degree - Secondary Education
Sekolah Menengah Taman Hi-Tech
11.2011
Skills
- Strong leadership abilities
- Time management expertise
- Fuel Efficiency Optimization
- Transportation Regulations Compliance
Certification
1. Certificate of Appreciation (Board of Prefects) -SMK Taman Hi-Tech (2009)
2. Certificate of Participation in the Chess Competition of District Level- SMK Taman Hi-Tech (2009)
3. Certificate of Participation in Futsal competition -Northeastern District unity officer and Southwest of Penang (2009)
4. Certificate of Appreciation from (School Football Team) - SMK Taman Hi-Tech (2011)
5. Certificate of Participation of Malaysia Day -Putra Intelek International College (2013)
Languages
Tamil
Native language
English
Advanced
C1
Malay
Advanced
C1
Tamil
Advanced
C1
Additional Information
References:
1. Muniandy A/L Rathinam
Safety and Health Officer
Rimbaco Sdn Bhd
012-5831931
muniandy5431@gmail.com
2. Chitra A/P Mariapin
Secretary at PFFA
016-4402970
Strengths
Willing to travel : Yes
Availability: Immediately
Possess own transport : Yes
Expected salary: RM4500.00 (negotiable)
Timeline
Trucking Supervisor
Direct Express Logistics (M) Sdn Bhd
10.2018 - Current
Control Tower and Local Executive
Cityzone Express Sdn Bhd
09.2014 - 08.2018
Safety Officer & Admin Assistant
See Hup Logistics
05.2013 - 07.2014
Recovery Officer
CC Partners
02.2012 - 04.2013
Diploma - Risk Management
Putra Intelek International College (PICC)
Certificate - SHO Course
National Institute of OSHA
No Degree - Secondary Education
Sekolah Menengah Taman Hi-Tech
1. Certificate of Appreciation (Board of Prefects) -SMK Taman Hi-Tech (2009)
2. Certificate of Participation in the Chess Competition of District Level- SMK Taman Hi-Tech (2009)
3. Certificate of Participation in Futsal competition -Northeastern District unity officer and Southwest of Penang (2009)
4. Certificate of Appreciation from (School Football Team) - SMK Taman Hi-Tech (2011)
5. Certificate of Participation of Malaysia Day -Putra Intelek International College (2013)
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