Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Rati Devi

Rati Devi

Administration / Customer Service Executive
Sungai Dua

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Customer Service Executive

Embatech Sdn Bhd
2 2013 - 06.2024
  • To manage the overall Administration and Operations Support function of the company; including customer support, operations admin support, logistics and any other function as assigned by management. Prepare PR & PO and quotations.
  • Knowledge on basic environmental policies and compliances; aware of the importance of conformance to Environmental policies and procedures, and the conformance to the Environmental Management System. Submit monthly report to DOE in ESWIS System. Prepare necessary documents for DOE license renewal.
  • Coordinate activities with customer/vendors on truck arrangement, scrap collections, manpower and documentations. Prepare all required reports as needed.
  • Handling payment for clients.


Assistant Executive Officer-Admin

LCI Global Sdn Bhd
02.2008 - 05.2012
  • Basic administrative work -Preparing correspondence letters -filing, updating and prepare documents -administrate incoming & outgoing mails -prepare attendance report and KPI report for HR department -Prepare purchase requisition and issuing purchase order for stationer, motor vehicles repair, and other administrative items -in charge of photocopy machine, fax and printer -booking air tickets and hotel rooms -Assist in payroll attendance -checking daily attendance and time sheet for payroll input and processing

Internship

KWSP
09.2002 - 11.2002
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Education

Diploma in Computer Science/Information Technology - Multimedia

ITTAR

Skills

Advanced Computer Skill

Additional Information

More than 7 years of experience in customer service proven ability to work with all staff at all levels passion for continuous learning and personal growth., Organize team player sense of responsibility excellent skills in communication

Languages

Bahasa Malaysia
English
Tamil

Timeline

Assistant Executive Officer-Admin

LCI Global Sdn Bhd
02.2008 - 05.2012

Internship

KWSP
09.2002 - 11.2002

Customer Service Executive

Embatech Sdn Bhd
2 2013 - 06.2024

Diploma in Computer Science/Information Technology - Multimedia

ITTAR

Similar Profiles

CREATE PROFILE
Rati DeviAdministration / Customer Service Executive