MS Offices, Azure, Bitbuckets & Cloud Services
Rathina Vellu Selladorai
Senior System Engineer Workload Automation Control-M
Shah Alam,10
Summary
Astute Control-M Administrator offers dynamic, diverse skillset developing and installing imperative systems. Over 21 career years, oversaw dedicated technical teams and researched necessary deployments to optimize organizational output. Experienced managing cloud products and services within over-arching technology infrastructure. Knowledgeable resource for mandated regulatory and safety procedures to maintain equipment and software effectiveness.
Committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.
Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture.
Overview
23
23
years of professional experience
4
4
Certifications
3
3
Languages
Work History
SN System Engineer Regional Control-M Admin & Scheduler
TechMahindra ICT (M) Sdn. Bhd.
04.2016 - Current
- Experience with Control-M Administration on Distributed Systems and Scheduling Task for 18 Business Entity for entire Region
- Successfully upgrade the entire EM & CTM from on premises to Azure Cloud and upgrading to latest Control-M version 9.0.19.200
- Performed deployment Job as Code (JAC) migration into Azure environment for all the OS/DB/APPS related jobs using Jenkins pipeline and Bitbucket
- Current upgrade from version 9.0.19 to Version 9.0.21 for Prudential Regional Control-M environment PROD, UAT/SIT, DR (With BMC supported HA env)
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Created flowcharts, diagrams and other documentation.
- Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Spearheaded compliance efforts and developed best practices to drive continual process improvements.
- Oversaw transition of workload automation system to AS400,UNIX, Windows & Clouds Services environment.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
- Assisted in the development of disaster recovery plans, ensuring minimal impact on business continuity during unforeseen events.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
Data Center Engineer
Prudential Services
04.2012 - 10.2016
- Maintained a high level of availability for mission-critical applications through proactive monitoring of system health indicators.
- Developed comprehensive documentation to support knowledge sharing among team members and facilitate future troubleshooting efforts.
- Analyzed complex data and identified anomalies, trends, and risks to provide useful insights to improve internal controls.
- Monitored incoming data analytics requests and distributed results to support [Type] strategies.
- Established effective communication channels between IT departments to ensure seamless collaboration during migration projects.
- Developed and maintained disaster recovery plans to ensure business continuity in the event of system failures or natural disasters.
- Communicated new or updated data requirements to global team.
- Collaborated with cross-functional teams to develop efficient solutions for complex data center challenges.
- Optimized storage infrastructure by consolidating redundant systems, resulting in reduced overhead costs.
- Designed compliance frameworks for multi-site data warehousing efforts to verify conformity with state and federal data security guidelines.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Increased network performance with regular maintenance, monitoring, and troubleshooting of data center infrastructure.
- Improved data center efficiency by optimizing server configurations and implementing virtualization technologies.
- Prepared written summaries to accompany results and maintain documentation.
- Identified opportunities for cost reduction in power consumption through careful analysis of cooling requirements and equipment utilization rates.
- Spearheaded capacity planning initiatives by analyzing current resource utilization trends and forecasting future growth requirements.
- Managed vendor relationships to negotiate favorable pricing on equipment purchases, maintenance contracts, and support services.
- Implemented rigorous testing procedures to validate system functionality and stability after upgrades or modifications.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
Production Operation Support & DC Facilities Specialist
PCA (A) Sdn. Bhd.
05.2007 - 10.2015
- Automated Life Asia (LA) Batch system for Almost 7 entity through centralized tools Control-M Workload Automation which reduced 80% workload for batch Operation team and human intervention error free batch operation
- Consolidated 3 Data Center into single Data Center Tier 4 environment and saved stack holder costing on Hardware cost
- Successfully upgrade and migrate BCP environment to new location
- Contact: Sanmuga Raj - 012 224 1364
Operations Support Specialist
OpusIT Services PVT LMT
01.2001 - 05.2007
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Coordinated with vendors and suppliers to maintain positive relationships, ensuring timely delivery of products and services.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Provided timely and accurate reports to senior management on operational performance metrics, ensuring full visibility of progress towards established goals.
- Maintained database systems to track and analyze operational data.
- Coordinated with vendors, customers and internal departments to understand, monitor and communicate changes to workflows.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Educated staff on organizational mission and goals to help employees achieve success.
- Created and maintained well-organized electronic and hard copy files to support business processes.
- Prevented and minimized processing errors by analyzing trends and implementing feedback from managers.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Streamlined operations support processes by implementing effective organizational strategies and tools.
- Evaluated customer needs and feedback to drive product and service improvements.
- Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Complied with systems procedures, business processes, and company policies to promote workplace safety and quality.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Improved team efficiency through regular training sessions on software updates and new procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained detailed records of all activities related to operations support functions for easy reference during internal audits or regulatory reviews.
- Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Enhanced customer satisfaction by resolving issues promptly and providing excellent communication throughout the resolution process.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Primary Educations
SKJT Kampung Pandan
Kuala Lumpur, Malaysia 04.2001 -
No Degree - SRP - Sijil Rendah Pelajaran (MY Education)
SMK Taman Maluri
Kuala Lumpur, Malaysia 04.2001 -
No Degree - SPM - Malaysian Certificate of Education
SMK Sultan Sulaiman Shah - Secondary
04.2001 -
No Degree - Professional IT Certification in Software Engineer
NIIT - Nation Institution OF IT
Kuala Lumpur, Malaysia 04.2001 -
Skills
PMO
MS Adv Azure
BMC Certificate
ControlM Workload Automation V7 to 921
Data Center CDCP
Jenkins/bitbucket
Diagnostic design
Project Costing
Task Prioritization
Hardware integration
User Support
Requirements Analysis
Troubleshooting
Communication and Team Collaboration
System Engineering
Teamwork and Collaboration
Linux Certification
Technical Support
Certification
ITIL Certification, 06/2018, Present
Accomplishments
Achievements
Software
Timeline
SN System Engineer Regional Control-M Admin & Scheduler
TechMahindra ICT (M) Sdn. Bhd.
04.2016 - Current
Data Center Engineer
Prudential Services
04.2012 - 10.2016
Production Operation Support & DC Facilities Specialist
PCA (A) Sdn. Bhd.
05.2007 - 10.2015
No Degree - Primary Educations
SKJT Kampung Pandan
04.2001 -
No Degree - SRP - Sijil Rendah Pelajaran (MY Education)
SMK Taman Maluri
04.2001 -
No Degree - SPM - Malaysian Certificate of Education
SMK Sultan Sulaiman Shah - Secondary
04.2001 -
No Degree - Professional IT Certification in Software Engineer
NIIT - Nation Institution OF IT
04.2001 -
Operations Support Specialist
OpusIT Services PVT LMT
01.2001 - 05.2007