Rasheni Naidu

Pursued Masters in Business Administration (MBA) from University of Coventry, UK. Pursued degree in Bachelors of Accounting in University of Abertay Dundee, UK. Skilled in taking up challenging assignment in designing and developing windows & web based applications using Microsoft technologies. Able to work on own initiative or as part of a team and can deal with administrative duties competently and to be a person capable of creating a change in the organization and thus be a potential source for value addition for the organization in increasing the revenue of the business enterprise. To be in a position that would ideally draw on my experiences and skills in such a way that I am able to contribute to the organization’s demands and strategic development.

Seasoned Business Analyst offering 5 years of Healthcare industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

• 1. APQC Framework: renaming documents (SOP/DTP/CCP) prior to upload in CONDOR (System) Impact - Standardization of process.
• 2. All E2E Function Call with GDN to Implement new RSS/RAMP Doc Structure in CONDOR D2P; O2C; R2R; P2D; P2R; F&C calls scheduled to introduce RSS/RAMP documentation process, pending items and next actions. Impact - Both Teams will be able to understand work in progress and pending task which requires assistance & guidance to proceed.
• 3. ADONIS Workflow AppTool & Production of Workflows (Project Mapping) Update Adonis Flowchart where there is a request and update document with the best quality Flowchart. Impact - Document is always up to date and Flowchart is actually the summary of the SOP task flow.
• 4. Documentation Approval follow-up Gather and Communicate with who in charge informing/recalling on Approval launching and next steps. Impact - Person In charge are aware of their upcoming task so avoid unwanted delays. Process will be smoother.
• 5. GDN Excel Prepare and maintain the GDN XLS with GDN Manager, Rute Viais, to serve and control check point and a communication hub between GDN team members to refer and therefore encourage standardization. Updated the Properties key notes in the GDN Excel. Impact - It is easier to coach the team mates with the GDN Excel where they only open one excel to actually study their work and update them there.
• 6. Document Management, Tracking & Update in the GDN XLS VS Documents in GDrives Impact - Realtime awareness about new document in RSS/RAMP G-Drives, "Final" folders and update them accordingly, namely to avoid delays and keep GDN work up to date.
• 7. CONDOR Portal Study Condor, Learn to use and to take the most and best out of it. Impact - Enable and enhance processes through the usage of Condor's features available and to develop, namely functions like Connecting, Amending, Reviewing docs and minimize impact of "numerous" Approval flows.
• 8. Corporate Brand & Communications Assist GDN Manager providing Global Documentation guidance by producing Adonis workflows for the Digital Publishing team docs to be. Impact - Flowchart should enable and support the writing and overall process of creating SOP, DTP & CCP. Proper documentation have been enabled and GDN input "Applauded"
• 9. Mybuy Assist additional support for Mybuy Project on documentation level. We supported them on publishing their document into the system (SOP and DTP) Areas covered under this project - Transactional Buying - Mybuy - E-sourcing - I2P
• 10. Transition into Automation Transitioning into a new system and moving all task from current system into a Assima and eliminate G-Drive.
• 11. Aspire BPML Follow Aspire BPML and documentation standardization for document naming and connecting relationship between SOP, DTP & CCP in the system.
• 12. MyBuy Implementation Coordinate with Mybuy and Accounts Payable team on documentation related to the implementation.
• 13. Confluence Tool Admin Provide guidance and training for the tool. Assist CCA, Business process manager and Operation team on task segregation and track progress based on Project timeline
• 14. All E2E Function Call with GDN to Implement new RSS/RAMP Doc Structure in Confluence D2P; O2C; R2R; P2D; P2R; F&C calls scheduled to introduce RSS/RAMP documentation process, pending items and next actions. Impact - Both Teams will be able to understand work in progress and pending task which requires assistance & guidance to proceed.
• 15. Confluence Dashboard Study Confluence, Learn to use and to take the most and best out of it. Impact - Enable and enhance processes through the usage of Confluence's features available and to develop, namely functions like Connecting, Amending, Reviewing docs and minimize impact of "numerous" Approval flows. Maintain Confluence Dashboard for progress overview.
• 16. Modelers Work closely with modelers on SOP flowchart mapping and assist modelers on review and approval of flowchart mapping.
• 17. Implementation ticketing method Ticketing is introduced for process addition and Company code assignment. Standardize request flow for all 3 region and E2E process.

Six Sigma White Belt