Raphaella Anthonysamy
Administration Executive
Bukit Kayu Hitam, Kedah
Summary
Highly organized administrative professional with significant experience supporting executive leadership. Expertise in managing complex schedules, coordinating travel arrangements, and preparing detailed reports. Known for strong team collaboration, adaptability to changing needs, and reliability in achieving results.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Executive Offce Administrator
Boeing
03.2023 - Current
- Streamline office processes by implementing efficient administrative systems and procedures.
- Manage budgetary responsibilities with accurate financial record-keeping and expense tracking.
- Organize successful company events, promoting employee engagement and fostering a positive work environment.
- Collaborate cross-functionally diverse departments within organization achieve common goals streamline workflow initiatives.
- Maintain confidentiality in handling sensitive information, preserving trust among employees and stakeholders.
- Facilitate meetings both internally and externally with appropriate preparation including agenda creation distribution materials coordination.
Office Administrator Cum Paralegal
British American Tobacco
09.2020 - 03.2023
- Handled full-cycle onboarding and offboarding
- Spearheaded teammate engagement projects (birthdays, luncheons, dinners, farewells, team away days, festive and year-end gatherings) in Malaysia and internationally
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Supported systems including NEO FSD, UPSIDE, TEAMS, COUPA, CONCUR & DocuSign
- Served as Records Coordinator for the Legal Team (presentations, training, compliance)
- Coordinated global Non-Disclosure Agreements with the team in UK.
- Records Coordinator for the Legal Team (preparing presentations, training team members, and making sure all teammates are in Compliance)
- Providing support in various Ad-Hoc matters for the Business Security Manager (Access Cards, generate security reports, Health Declaration Forms)
- Managing travels & itineraries for all the team members in KL and also assist stakeholders on their visit to KL.
Executive Assistant - Assistant Manager
HSBC Electronic Data Processing
12.2014 - 05.2019
- Assists with special requests, including immigration issues and after-hours emergencies
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Liaises with travel agents (Mayflower) on bookings, prepayment processing, and online profile management
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Personal Assistant to the General Manager
Digistar Holdings
06.2014 - 12.2014
- Supported the General Manager in making important decisions by providing valuable insights from data analysis.
- Collaborated with cross-functional teams to provide comprehensive administrative support for company-wide initiatives.
- Managed expense reports accurately to prevent discrepancies in financial records that could impact overall budget planning efforts.
- Enhanced executive efficiency by managing schedules, appointments, and travel arrangements.
- Streamlined communication for the General Manager by handling phone calls, emails, and correspondence.
Personal Assistant to the Managing Director
Aeroline Services Sdn Bhd
07.2011 - 04.2013
- Managed daily operations for 14 nationwide branches, ensuring timely cheque collection/delivery for clearing houses and adherence to network timings
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Responsibilities included monitoring and resolving delays, vehicle maintenance oversight, staff grooming, staff training/development/retention, operations record maintenance, business continuity planning, and attending client meetings to improve services.Aero Line Services Sdn Bhd is a courier/outsourcing company on the panel of local banks, (Ie; Maybank, OCBC, HLBB, RHB and cheques clearing houses (ie: Symphony Basis).
Secretary
The Datai Langkawi
05.2010 - 06.2011
- Maintained daily report documents, memos and invoices.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
HR Executive
Berjaya Langkawi Resort
05.2009 - 04.2010
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education
Diploma -
Olympia College
01.2002 - 01.2004
Skills
- Ability to Multitask
- Communication
- Time Management
- Communication Skills
- Leadership
- Secretarial Experience
- Conflict Resolution
- Decision Making
- Office management
- Ability to Work in a Team
- Calendar management
- Knowledge of Finance
- Travel arrangements
- Expense reporting
Timeline
Executive Offce Administrator
Boeing
03.2023 - Current
Office Administrator Cum Paralegal
British American Tobacco
09.2020 - 03.2023
Executive Assistant - Assistant Manager
HSBC Electronic Data Processing
12.2014 - 05.2019
Personal Assistant to the General Manager
Digistar Holdings
06.2014 - 12.2014
Personal Assistant to the Managing Director
Aeroline Services Sdn Bhd
07.2011 - 04.2013
Secretary
The Datai Langkawi
05.2010 - 06.2011
HR Executive
Berjaya Langkawi Resort
05.2009 - 04.2010
Diploma -
Olympia College
01.2002 - 01.2004
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