Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ranjitha A/P Sivalingam

Customer Service
LARKIN, JOHOR BAHRU,01

Summary

I am a goal-oriented professional with extensive customer service experience. Thrives in high-pressure environments and excels with minimal supervision. Honed customer service skills, knowledge, and communication across various industries to provide clients with a professional and effective experience.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Customer Service

TMR GLOBAL ENTERPRISE
01.2022 - Current
  • This job role is regarding handling online customer and it is a car field and any issue regarding payment or any defects with the accessories I will be handling to give a replacement.

Customer Service Representative

UOB BANK
08.2022 - 08.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

SMK METHODIST
AYER TAWAR, PERAK
01.2014 - 01.2018

Skills

Problem-solving

Adaptability and flexibility

Time management

Team collaboration

Microsoft PowerPoint

Microsoft Word

Active listening

Verbal communication

Additional Information

Referral

1. Raj- 0173179612

UOB BANK TEAM LEADER

Timeline

Customer Service Representative

UOB BANK
08.2022 - 08.2023

Customer Service

TMR GLOBAL ENTERPRISE
01.2022 - Current

High School Diploma -

SMK METHODIST
01.2014 - 01.2018
Ranjitha A/P SivalingamCustomer Service