RANJINI KALAICHELVAN
ADMIN EXECUTIVE
Johor Bahru,01
Summary
List of Summary of Qualifications:
GCE ‘O’ Level Certificate
Cert in Health Care
Area of Strength:
Have the ability to work in a team
Punctuality
Able to work & learn new work prospect
Able to adapt in a fast-paced environment
Personality:
Easy-Going
Cheerful
Responsible
Helpful
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
ADMIN EXECUTIVE
MRA AGENCY (GENERALI LIFE INSURANCE)
JOHOR , Johor
03.2018 - Current
- Develop risk management policies for clients, whether it’s a large corporation or an individual
- Reviews and updates insurance policies for clients on a regular basis to ensure accuracy and efficiency when filing a claim
- Helps clients determine the right insurance policies for their specific needs
- Guaranteeing that all insurance certificates are compliant with applicable statutes and regulations
- Filing official insurance-related paperwork such as claims and any other insurance documents that are brought forth to the insurance director
- Insurance administrators may also be responsible for managing property inspections from time to time
- I'm confident that I have the requisite skills and background would make a valuable contribution your Organization and I’m excited about the prospect of using my education and experience to the benefit of all the other Team members in your Organization
Admin
Allied Container (Engineers & Manufactures) Pte.Ltd.
SINGAPORE, SINGAPORE
03.2015 - 09.2016
- Verifies and keeps records on incoming and outgoing shipments and prepares items for Shipment
- Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments update in Wms system
- Same Container recoding using Sap system
- Verify information against bills of lading, invoices, orders, or other records
- Compare merchandise invoices to items actually received to ensure that shipments are correct
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Answer customers' questions about merchandise and advice customers on merchandise selection
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
- Stamp, attach, or change price tags on merchandise, referring to price list
- Transport packages to customers' vehicles
- Resolve customer complaints; and timely completion of polished, executive-level reports
- Provide premium service to both internal and external customers
- Answered telephones and assisted customers, rapidly resolving customer issues and building brand loyalty
- Developed PowerPoint presentations, new tracking systems and reports that were praised for their quality, comprehensiveness and timeliness
- Demonstrated ability to learn organizational processes, workflows, policies and procedures
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Personal Assistant / Account
Asia Talk Sdn Bhd
KUALA LUMPUR, Kuala Lumpur
07.2012 - 09.2014
- A personal assistant (PA), sometimes called an executive secretary or personal/private secretary, works closely with senior managerial or directorial staff to provide administrative support, usually on a one-to-one basis
- PAs help managers to make the best use of their time by dealing with secretarial and administrative tasks
- PAs need extensive knowledge of the organization in which they work
- They need to know who key personnel are (both external and internal) and understand the organization’s aims and objectives
- Managers often rely heavily on their PA, trusting that work will be handled efficiently in their absence
- Discretion and confidentiality are therefore essential attributes for a successful PA
- Personal assistants (PAs) often act as the manager's first point of contact with people from both inside and outside the organization
- Tasks are likely to include: devising and maintaining office systems, including data management and filing; notes or dictation at meetings or to provide general assistance during presentations; screening phone calls, enquiries and requests, and handling them when appropriate; meeting and greeting visitors at all levels of seniority; organizing and maintaining diaries and making appointments; dealing with incoming email, faxes and post, often corresponding on behalf of the manager; carrying out background research and presenting findings; producing documents, briefing papers, reports and presentations; organizing and attending meetings and ensuring the manager is well prepared for meetings; Liaising with clients, suppliers and other staff
- In addition to supporting managers, their team and departments, many PAs also have their own personal workload and responsibilities
- The scope of the PA's role can be extensive and additional duties may include: carrying out specific projects and research; responsibility for accounts and budgets; taking on some of the manager's responsibilities and working more closely with management; deputizing for the manager, making decisions and delegating work to others in the manager's absence; Being involved in decision-making processes
- Some PAs do all the secretarial work themselves; while others take responsibility for recruiting and training junior staff and delegate some of the less demanding and confidential work to them
- REFERENCE: http://cloudsoutheastasia.com/speaker/kamala-segaran-sockalingam/
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Used discretion when handling confidential information.
Administrative Assistant
Clinic Mesra & Surgery
KUALA LUMPUR, 14
05.2011 - 12.2011
- Medical administrative assistants perform a variety of secretarial and administrative duties
- Medical administrative assistants are employed in doctors’ offices, hospitals, medical clinics and other medical settings
- Greet clients (patients) Receive and make phone calls, fax and e-mails
- Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients Keep the appointment book organized
- Review and validate health cards
- Coordinate consultations, lab and diagnostic tests, and OR bookings decide which patients should see the doctor first (when needed)
- Start client charts and keep their records current
- Provide accounting and bookkeeping, e.g., payroll and managing cash Bill the provincial system
Education
O LEVEL - O LEVEL
SMK TAMAN RIA JAYA
KEDAH 01.2003 - 01.2007
Some College (No Degree) - Health Care Administration
SIME DARBY NURSING HEALTH SCIENCE COLLEGE
Shah Alam, 10 01.2010 - 01.2011
Some College (No Degree) - CERTIFICATE
JURONG ACADEMY
SINGAPORE 01.2016 - 01.2017
BAHELOR OF MANAGEMENT - BACHELOR OF MANAGEMENT (HONS)
UNIRAZAK
KUALA LUMPUR 01.2023 - 01.2025
Skills
Windows Server 2008
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
WMS system
SAP system
Office administration
Customer service
MS office
Administrative support
Problem-solving
Time management
Attention to detail
Staff management
Recordkeeping and file management
Office management
Executivesummary
GCE ‘O’ Level Certificate, Cert in Health Care, Have the ability to work in a team, Punctuality, Able to work & learn new work prospect, Able to adapt in a fast-paced environment, Easy-Going, Cheerful, Responsible, Helpful
Educationandprofessionalqualification
- SMK TAMAN RIA JAYA, O LEVEL CERTIFICATE, 08/2003 - 06/2007
- SIME DARBY NURSING HEALTH SCIENCE COLLEGE, HEALTH CARE MANAGEMENT, 01/2010 - 12/2011
- CERTIFICATE LCCI, 01/2016 - 12/2017
- UNIRAZAK, BAHELOR OF MANAGEMENT, 01/2023 - 12/2025
Summaryofskills - Computerskills
- Windows Server 2008
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- WMS system
- SAP system
Countryofresidence
Malaysia
Personal Information
- Age: 35
- Ethnicity: Hindu
- Date of Birth: 07/01/90
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Tamil
Advanced (C1)
Work Preference
Work Type
Full TimeImportant To Me
Career advancementFlexible work hoursPersonal development programsWork from home optionWork-life balanceCompany CultureQuote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Interests
READING BOOKS
COOKING
LISTENING MUZIC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BAHELOR OF MANAGEMENT - BACHELOR OF MANAGEMENT (HONS)
UNIRAZAK
01.2023 - 01.2025
ADMIN EXECUTIVE
MRA AGENCY (GENERALI LIFE INSURANCE)
03.2018 - Current
Some College (No Degree) - CERTIFICATE
JURONG ACADEMY
01.2016 - 01.2017
Admin
Allied Container (Engineers & Manufactures) Pte.Ltd.
03.2015 - 09.2016
Personal Assistant / Account
Asia Talk Sdn Bhd
07.2012 - 09.2014
Administrative Assistant
Clinic Mesra & Surgery
05.2011 - 12.2011
Some College (No Degree) - Health Care Administration
SIME DARBY NURSING HEALTH SCIENCE COLLEGE
01.2010 - 01.2011
O LEVEL - O LEVEL
SMK TAMAN RIA JAYA
01.2003 - 01.2007