QA professional with strong focus on quality assurance, testing, and process improvement. Skilled in identifying and resolving defects, ensuring software reliability, and enhancing user experience. Known for effective team collaboration, consistent delivery of results, and adaptability to changing project needs.
Overview
14
14
years of professional experience
Work History
QA Engineer
Innovalues precision sdn bhd.
Pasir Gudang, Johor
07.2024 - Current
Company Overview: Malaysia.
Develop, implement and maintain quality control systems and processes to ensure that products meet customer and industry standards
Ensure that products are of the highest quality through inspections and testing
Analyze and document defects and feedback from customers
Develop and maintain quality assurance standards to ensure compliance with customer requirements
Review test results and product specifications to ensure accuracy and completeness
Develop and maintain quality control systems to ensure consistent production quality
Analyze and document production processes to identify areas of improvement
Conduct required audits to verify product and process quality
Provide technical guidance and training to production personnel on quality control protocols and procedures
Malaysia.
Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
Developed action plan for company certification using ISO 9000 standard knowledge.
GP-12 SENIOR SUPERVISOR
Innovalues precision sdn bhd.
Pasir Gudang, Johor
04.2021 - 07.2024
Company Overview: Malaysia.
To report to the GP-12 Manager and Quality Manager
Main Area of responsibilities will be: Responsible on the planning, organizing, monitoring & controlling for all subordinates under GP-12 and ensure smooth operation of quality control activities.
Ensure all subordinates understanding and adherence on the company’s quality system, rules and regulation.
Responsible on the training and re-training program for subordinates and perform evaluation on the effectiveness after training conducted.
Define training needs
Continuous improvement productivity
Production work instruction
Shop floor planning & Control
Monitoring the daily efficiency for the worker
Inventory management
Technical support & Problem solving
5S monitoring
On-time feedback to production to improve the quality issues and increase the yield.
To follow and monitor the planning shipment schedule to ensure on-time complete the shipment.
Malaysia.
Coordinated, supervised and evaluated work of subordinates and reallocated staff and resources to meet performance requirements.
Identified underperforming areas and implemented effective process improvements.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
M&E Technician
Busways Pte Ltd.
Singapore, Singapore
12.2017 - 12.2019
Company Overview: Singapore
Ensure all paperwork and posters are displayed on the site office wall and kept up to date
Ensure all reported near misses are recorded following procedure, and submitted to the office manager each week
Ensure all Safety and Environmental Statistics are recorded and sent to management Monthly
Ensure current revisions of drawings are the ones being used on the site
Upload relevant site information onto Envoy, ensuring it is up to date
Deliver toolbox talks and present cascade to site operatives, ensuring cascade registers are completed and returned
Maintain a site diary, site correspondence file and photographic record of the project
Singapore
Ensured safety compliance with installation and maintenance of electrical systems.
Provided technical support for various projects, contributing specialized knowledge in the M&E field to achieve desired outcomes efficiently.
Facilitated cross-functional communication between departments to ensure alignment on project objectives and timelines.
Collaborated with engineering teams to implement new processes and improve existing ones.
Optimized energy usage through careful monitoring and adjusting of HVAC systems.
M&E Technician
Boova construction pte.ltd.
Singapore, Singapore
06.2015 - 06.2017
Company Overview: Singapore
Give technical support and assistance to professional and managers
To ensure the plans meet with National building regulations
To meet and play a role in coordinating the programme of work, defining areas of responsibility and discussing safety precautions
Visit the site to check for faults and works closely with site engineer.
Singapore
Improved equipment efficiency by performing regular maintenance and repair tasks.
Identified mechanical problems and determined best solutions for correction.
Frequently diagnosed mechanical problems and determined how to correct issues.
Conducted root cause analysis to identify source of mechanical system malfunctions.
Quality Engineer
M/S Gencor Pacific Auto Engineering Pvt Ltd
Chennai, Tamil Nadu
05.2011 - 03.2013
Company Overview: INDIA
INDIA
Performed quality inspections and drafted reports to detail non-conforming material issues.
Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
Conducted detailed audits to ensure adherence to ISO 9001 standards, maintaining a high level of compliance throughout the organization.
Developed action plan for company certification using ISO 9000 standard knowledge.
Developed comprehensive quality assurance documentation to streamline audit process, significantly reducing preparation time.
Improved supplier reliability with thorough assessment and feedback mechanisms, fostering stronger partnerships.
Designed and implemented quality control processes to facilitate customer satisfaction.
Documented and developed engineering procedures and processes.
Monitored and evaluated engineering performance to recommend improvements.
Conducted technical evaluations of engineering designs and test results.