SQL
Rani Raghavendra Nikhilesh
Support Analyst (Halliburton)
Sentul
Summary
A driven professional with 10+ years of experience in the oil & gas industry, specializing in SaaS applications for drilling & completion and drilling data management, well-site operations, and real-time well engineering. Committed to surpassing project and organizational goals while continuously expanding skill set. Skilled at comprehending customer needs and delivering innovative solutions to intricate problems. Seeking a challenging career opportunity to utilize expertise and add value to the organization.
Overview
13
13
years of professional experience
2022
2022
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Support Analyst- III
Halliburton
Kuala Lumpur
12.2022 - Current
- Promoted from Analyst II to Analyst III, taking on increased responsibilities in managing complex technical support cases and mentoring junior team members.
- Provide advanced support for global clients, addressing software-related issues in drilling engineering and data management systems, and ensuring high levels of operational efficiency.
- Collaborate with the services team on high-priority projects, delivering real-time technical support to minimize downtime and improve performance during critical drilling operations.
- Lead key initiatives in software configuration, updates, and troubleshooting, contributing to seamless system integrations and upgrades.
- Work closely with cross-functional teams to deliver tailored solutions, aligning technical support with client and project requirements.
- Mentored junior analysts to enhance their troubleshooting skills and knowledge of drilling software, resulting in improved team productivity and efficiency.
Notable Project: - While handling the responsibilities as a support analyst, also manage two DWO POC projects for PETRONAS & PTTEP clients along with service team manager.
- DB upgrades at cloud end for various clients.
Support Analyst II
Halliburton
Kuala Lumpur, Malaysia
09.2019 - 12.2022
- Provide technical support and troubleshooting for specialized software used in drilling engineering and drilling data management, ensuring smooth operations for global clients.
- Collaborate with cross-functional teams, including developers and engineers, to resolve complex technical issues related to software performance, data integrity, and configuration.
- Engage with clients from around the world to address product-related queries, offering tailored solutions and proactive support to minimize operational disruptions.
- Conduct system monitoring and provide real-time updates to clients, ensuring compliance with operational standards and timely resolution of issues during drilling operations.
- Lead software installation, updates, and patches, providing seamless transitions with minimal downtime for critical operational software.
- Provided remote assistance to customers in resolving software and hardware issues, ensuring minimal downtime.
Products:
Drilling Engg- EDT package
DDM- Oracle or SQL, Openwells, Profile & Autosync
DWP- Digital well planning
DS well construction 365
DS essential 365
DS Real Time Well Engg
Logging Geologist
Weatherford International
07.2014 - 08.2019
- Company Overview: From 1-May-2019 the Weatherford logging is sold out to Excellence Log, now an employee of Ex-Log with same designation till Aug 2019
- Rig up/Rig Down Surface logging Equipment's on-site
- Monitoring Real-Time Drilling Operations using Wellwizard software
- Early Kick Detection Analysis during Tripping Operation
- Maintaining Daily Reports i.e
- DDR, Geological Reports, Mud Logs, Drilling Logs, Hole Volume Calculation, Trip Sheet, Hydraulic Calculation & FWR
- Participate in Daily Safety Meetings
- Collection of Drilled Samples every 10' & do a lithological description
- Co-relation of Stratigraphy with the exploratory well or nearby wells
- Notify well site personnel or company man of any anticipated or observed drilling problems and Geologist related to geology
- Work according to the Client standards and maintain a good official relation with the clients
- From 1-May-2019 the Weatherford logging is sold out to Excellence Log, now an employee of Ex-Log with same designation till Aug 2019
- Clients- Cairn India, KOC, ADNOC, Saudi Aramco
- Project: Onshore Drilling- Kuwait, Abu Dhabi, KSA (Saudi Arabia) (Mar 2015 - Aug 2019)
- Project: Onshore Drilling- Barmer (India) (July 2014 - Feb 2015)
Trainee Wellsite Geologist
Focus Energy Ltd.
02.2012 - 06.2014
- On-Site Trainee Geologist/Mud Logger role at Onshore project of Jaisalmer
- Rig up/Rig down the mud logging sensors, gas trap & other onsite equipment
- Monitoring Real-Time Drilling Operations using Wellwizard software
- Early Kick Detection Analysis during Tripping Operation
- Maintaining Daily Reports i.e
- DDR, Geological Reports, Mud Logs, Drilling Logs, Hole Volume Calculation, Trip Sheet, Hydraulic Calculation & FWR
- Participate in Daily Safety Meetings
- Collection of Drilled Samples every 10' & do a lithological description
- Co-relation of Stratigraphy with the exploratory well or nearby wells
- Notify well site personnel or company man of any anticipated or observed drilling problems and Geologist related to geology
- (Nov 2011- Jan2012) - Received offer letter & waiting for a call during these months field arrangements for rig was in process & started working from Feb 2012 onsite
Trainee Assistant Project Manager
Asian Oilfield Services Ltd.
06.2011 - 10.2011
- Monitoring Drilling operations on site
- Maintaining Daily progress report and reporting to vice president of the company
- Maintaining and measuring mud parameters
- Describing the obtained core samples from core catcher and providing reports ONGC geologists
- Worked for Wireline logging operation
- Maintaining a good official relationship with clients
- Updating records, logs and reports of operation related to whole rig site
- Managing critical problems related to the shutdown of rig within the given time constraints by discussing with senior officials and team effort
- Project: Mining Drilling Operation (Cauvery Basin, Tamil Nadu)
Education
Postgraduate Diploma - DataScience
Careerera SNVA Edutech
Bachelor of Technology - Geosciences Engineering
University of Petroleum and Energy Studies
Class XII - undefined
Narayana Junior College
Class X - undefined
Vignan Vidyalyam High School
Skills
Wellsite geologist and mud logger
Windows 10, 11, Server 2019 & 2022
SQL & Oracle DB support
Remote technical support
Technical issue analysis
Incident management
Customer service
CRM (Client Relationship Management) via Salesforce & Teams
Membership and seminars attended
- Petro Seminars conducted by ONGC, CAIRN and SCHLUMBERGER in UPES.
- Member of Society of Exploration Geophysicists (SEG) at UPES.
Personal Information
Marital Status: Married
Geological Field Experiences
- Study of erosional and depositional environment of Kakinada bay spit (22km-long) in Uppada beach.
- Outcrop study involving stratigraphic and sedimentological analysis in Bommuru area, near Rajahmundry.
- Magnetic Survey at Rajanagram, Rajahmundry.
- Resistivity Survey conducted Nearby UPES, Dehradun.
Software
Oracle
EDT Software
WellWizard (Real Time software)
Python
Certification
Microsoft SQL from A to Z (Udemy)
Accomplishments
- Employee of the Month, 05/01/20, Halliburton
- Employee of the Month, 06/01/23, Halliburton
- Recognition from Domain Lead, Manager & fellow employee.
- Trained and led technical support teams of more than 6 support specialists.
- Completed training in database fundamentals and Oil & Gas software engineering.
Timeline
Support Analyst- III
Halliburton
12.2022 - Current
Support Analyst II
Halliburton
09.2019 - 12.2022
Logging Geologist
Weatherford International
07.2014 - 08.2019
Trainee Wellsite Geologist
Focus Energy Ltd.
02.2012 - 06.2014
Trainee Assistant Project Manager
Asian Oilfield Services Ltd.
06.2011 - 10.2011
Bachelor of Technology - Geosciences Engineering
University of Petroleum and Energy Studies
Class XII - undefined
Narayana Junior College
Class X - undefined
Vignan Vidyalyam High School
Postgraduate Diploma - DataScience
Careerera SNVA Edutech