Overview
Work History
Acceptedsalary
Personaltraitsstrengths
Computerliterate
Personalparticulars
References
Timeline
Hi, I’m

RANE MANOGARY

Klang
RANE MANOGARY

Overview

14
years of professional experience

Work History

DB SCHENKER (M) SDN BHD

CUSTOMERS SERVICE
01.2019 - 01.2024

Job overview

  • Managing Key Account customers, answering their inquiries, Once received new booking request, shall check with person in charges at counterpart office for approval for FOB and After received approval will process the shipment in system and place the booking to operation team, Preparing booking as per destination order with the accurate service contract number and carrier choice, Release the booking to customer and arrange haulage & custom clearance with internal department, Handle all related issue of export shipments, Liasing with principal levels, Communicating with shipper to their shipment status, Monitoring shipment status/arrival info with carriers or freight agent and maintain and close follow up, Data entry and generation of reports, Chase for shipping instruction, container number and seal number and handover to specific team for prepare BL, After BL confirmation, checking with port system for container status, Check qoutation and prepare invoice and costing, Check on profit and loss

OEL SHIPPING SDN BHD

CUSTOMER SERVICE
01.2016 - 01.2019

Job overview

  • Space controlling, Update Schedule & send to customers, Tracking the departure and the arrival of the vessels, Check ETA vessel in Westport / Northport system, Call customer for booking & follow up by email, Send Delay notice to customer, Roll over booking inform customer by call & follow up by email if require, Check space for thru basis shipment & make sure container load as per nomination, Checking approval for special unit before loading, Dg & OOG unit with slot kill, Adding BSA in forecast for upcoming month for all customer, Submit SSR & follow up with CTCS for changes accordingly, Update booking in system & finalize, Request loading list & special unit docs from customer & compile it, Tally forecast with total nomination in Westport system for own vessel, for partners vessel check one by one container, Send Final weight list with complete loading list & special unit document to respective operation team / Vessel Operator for Planning, Update weight list & send to principal office by end of day, Arrange tight connection with Westport for customer by call & follow up with email, Send SOA To All Customer / Chase for payments / Update SOA Weekly Report to Principal Office, Send Rate Quotation to All Customer Monthly

TRANS-COASTAL LINES SDN BHD

CUSTOMER SERVICE
01.2011 - 01.2016

Job overview

  • Perform The Tasks Of Managing Paper work, Update The Sailing Schedule, Require Slot Rate, Request space from feeder, Sending Booking To Customers, Apply DG To Feeder Vessel To Get The Approval, Prepare Complete Set Of Documents Pertaining To Export Shipping Documentation Based On L/C and/or other credit terms, Handling COC & SOC Shipment, Prepare and submit reports to the management, Handling transshipment, Request Out ports Connecting vessel To Agent, Check Vessel Delay/Early Arrival In Port System Daily, Attend to client's enquiries through phone call or email, Assist Sales and Marketing team to follow up any client's request, Coordinate with operation department, Report to Sales and Marketing team for any customer's status or complaints, Assist HOD to complete the monthly shipment record and closing, Monitor shipments status daily

BLUE OCEAN CONTAINER LINES SDN BHD

DOCUMENTATION
01.2010 - 01.2011

Job overview

  • Responds Promptly to Customer Inquiries, Handle And Resolve Customer Complaints, Communicate And Coordinate with Internal Departments, Follow Up on Customer Interactions, Handling All Export Documentation work, Master BL & House BL, Send Per Alert to Agent, Dealing With Customers

Acceptedsalary

Acceptedsalary
RM 4000 (Slightly negotiable)

Personaltraitsstrengths

Personaltraitsstrengths
  • Self-Motivation
  • Commitment
  • Dedication
  • Work Independence
  • Positive Attitude
  • Willingness to Learn
  • Able to Work as a Team
  • Time Management
  • Discipline
  • Determination To Succeed Through Hard Work
  • Communication and Interpersonal Skills
  • Able To Handle Responsibilities and Work Pressure
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Computerliterate

Computerliterate
MS Office, Microsoft Excel, Microsoft Power Point, Microsoft Database Language, Excellent, Excellent, Excellent, Excellent, Excellent, Fair

Personalparticulars

Personalparticulars
34 YEARS, 06/04/90, MALAYSIAN, FEMALE, MARRIED, INDIAN, HINDU, LISTENING TO MUSIC, 170CM, 65KG, SPM

References

References
Mr Damien - Ocean Manager, 019-6560839

Timeline

CUSTOMERS SERVICE
DB SCHENKER (M) SDN BHD
01.2019 - 01.2024
CUSTOMER SERVICE
OEL SHIPPING SDN BHD
01.2016 - 01.2019
CUSTOMER SERVICE
TRANS-COASTAL LINES SDN BHD
01.2011 - 01.2016
DOCUMENTATION
BLUE OCEAN CONTAINER LINES SDN BHD
01.2010 - 01.2011

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RANE MANOGARY