Hi, I’m
Randy Tai
Supervisor Assistant
Tampin ,Negeri Sembilan
Summary
Dedicated professional with a strong drive for self-improvement, actively seeking opportunities to enhance skills and apply them effectively in the workplace. Takes responsibility for work, demonstrating self-motivation, skills, and innovative thinking. Possesses exceptional leadership abilities and a natural inclination towards encouragement and motivation.
Overview
17
years of professional experience
Work History
Quality Mobile Accessories Sdn. Bhd
Sales and Marketing Manager
01.2015 - 08.2024
Job overview
- Take overall responsibility for maintaining daily correspondence between dealerships and the company
- Implementing Sales plans, strategies and supervising Sales Executives
- To increase the sales of the company
- To achieve annual target & gross-profit plans by implementing marketing strategies, and analyzing trends and results
- Established sales objectives by forecasting and developing annual sales strategies
- Implements sales programs by developing sales action plans and increasing marketing events, i.e., joint marketing events, and roadshows to capitalize on market awareness and increase market shares
- Achieve the company's profit objectives by reducing costs and discounts to maintain product mix and selling price by keeping current market trends and competitors
- Monitoring and keeping track of each Sales Executive's performance on a monthly and quarterly review basis by counseling, disciplining, and appraising job results
- Maintains the number of required sales staff by recruiting, selecting, orienting, and training employees
- Maintains professional and technical knowledge by attending training organized by the company and external organizations
- Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality
- Improve and monitor the achievement of customers' pre and after-sales service by achieving higher CSI scores than the national average
- Improve the sales process by participating in the system
- I.e., problemsolving, vehicle registration, and time process.
A Famosa Resort
Event Executive
01.2008 - 12.2010
Job overview
- Propose and execute immersive and relevant event concepts that are customer-centric and in line with brand direction to support overall company strategies and achieve company targets and objectives
- Accountable for the successful planning, development, and execution of events-related activities that include product launches (Ready-toCook), branding events, and marketing campaigns
- Manage the budget and set direction for campaign events (online or offline) and media plans to achieve business objectives
- Deliver brand and product awareness by increasing and improving customers' positive experiences and engagement opportunities
- Research, identify, and recommend new opportunities for event marketing partnership
- Develop and track metrics to measure the ROI of event marketing campaigns
- PR/community seeding and content curation management to strengthen brand equity and awareness
- Prompt and active updates and follow-ups to ensure the management is up-to-date on any changes in the events
- Shall take additional responsibility as instructed by the immediate superior.
Education
Primary/Secondary School/SPM
O Level from Arts
Sekolah Menengah Kebangsaan Tampin
Primary/Secondary School/SPM/O Level from Arts
Skills
Management
Timeline
Sales and Marketing Manager
Quality Mobile Accessories Sdn. Bhd
01.2015 - 08.2024
Event Executive
A Famosa Resort
01.2008 - 12.2010
Primary/Secondary School/SPM
O Level from Arts
04.2006
Sekolah Menengah Kebangsaan Tampin
Primary/Secondary School/SPM/O Level from Arts
04.2006
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