Randy Oh

• Food preparation process, ensure food quality and presentation. Train assistant chef & kitchen helper on all menu items.
• Improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
• Stock check & place orders before supplies ran out.
• Ensure cleanliness of the kitchen at all times.

• Handle customer inquiries for company products, services & company information (Hardware , Engineering, Machinery, Tooling, Cutting Tools , Molding Accessory , Safety Equipment, Abasive Product , Fasteners and etc.) and support sales team by providing accurate information.
• Resolved customer complaints regarding product issues, exchange & refund process.
• Make calls to existing clients database to make new sales leads and follow up via whatsapp.

• Handle online sales enquiries for exotic pet food products & pet items/equipments through Shoppee platform.
• Attend to customers' requests & complaints if arise.
• Market research, purchase & update product listing in the store platform for any new products.

(Part Time)

• Enhanced kitchen efficiency by assisting chef with meal preparation and ensuring timely food delivery to customers.
• Taking orders & improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
• Speed up food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.