NORAZLINDA NOORDIN
Sales Executive
Alor Gajah,04
Summary
Highly motivated and proactive Sales Advisor, successful in contributing to company's revenue through insightful marketing strategies and aggressive products promotion. Coupled with special focus in customer service, communication and negotiation skills to build customer trust. Further success by promoting teamwork and collaboration amongst peers as well as continuous effort in knowledge enhancement related to company's new products and insights information of competitor's products for comparison and analysis.
Overview
22
22
years of professional experience
3
3
Certifications
Work History
SALES CONSULTANT
Robust Energy Sdn Bhd
Kuala Lumpur, Kuala Lumpur
01.2024 - Current
- Advised clients on appropriate new Subaru Car models based on the unique features, needs and latest technology in ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant car models.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Consistently provided after sales services and advices to client upon request or pro-actively in contact
TAKAFUL LIFE PLANNER - INSURANCE
AIA PUBLIC TAKAFUL
6 2022 - 04.2024
- Liaised with customers and answered queries through email, whatapps and phone and face-to-face meeting
- Assessed customer insurance requirements through in-depth analysis and consultative sales approach
- Responded immediately to client's requests by providing detailed information and recommendations
- Prepared client's insurance quotation based on their requirements and product focus
- Maintained extensive knowledge of insurance products to provide detailed specification to clients.
SALES ADVISOR
Persada Auto Sdn. Bhd.
4 2015 - 8 2017
- Provide excellent advice to potential clients on Ford Car Models and their features as well as latest technology available in the market
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes
- Gave excellent advice to maintain consistently high sales
- Met customer needs by adapting product and service packages to suit.
SALES EXECUTIVE
Habib Jewellery Manufacturing Sdn. Bhd.
03.2018 - 05.2021
- Advised customers on current company products and services available, tailoring advice to suit customers' needs
- Displayed merchandise at strategic locations and kept fixtures full and tidy to attract visitors and maximise sales
- Resolved enquiries within target timeframes, escalating complex issues to senior teams for advice or solutions
- Unloaded store deliveries before sorting and displaying items on shelves and displays for purchase.
SALES ADVISOR
Bavarian Auto Parts Sdn. Bhd.
06.2007 - 08.2008
- Provide excellent advice to potential clients on BMW Car Models and their features as well as latest technology available in the market
- Clearly explained products' benefits and value to drive sales
- Provided helpful, attentive sales support to generate positive customer feedback
- Communicated with customers to determine needs, provide recommendations and upsell services
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
SALES SPECIALIST
Naza Brabus Motor Sdn. Bhd.
02.2003 - 05.2007
- Focal Person for maintenance and service requirements for all Brabus products in Klang Valley area
- Cold called to arrange meetings with potential customers to prospect for new business
- Sought development of existing customer portfolios by offering new products or taking action on up-selling opportunities
- Worked with marketing teams to create sales and marketing campaigns for products targeting specific demographics
- Understood and promoted relevant programs and promotions to maximise sales opportunities.
Education
Diploma of Higher Education: Tourism -
Institute Pelancongan Dian
01.2001 -
SPM - undefined
Sekolah Menengah Kebangsaan Dato Haji Talib Karim
01.1997 - undefined
Skills
Customer Service
Collaboration
Negotiation
Team orientated
Communication skills
Certification
Certificate of Accomplishment - POWER SELLING by Learning Edge Consultants (23rd - 24th November 2005)
Languages
Malay
English
Timeline
SALES CONSULTANT
Robust Energy Sdn Bhd
01.2024 - Current
SALES EXECUTIVE
Habib Jewellery Manufacturing Sdn. Bhd.
03.2018 - 05.2021
SALES ADVISOR
Bavarian Auto Parts Sdn. Bhd.
06.2007 - 08.2008
SALES SPECIALIST
Naza Brabus Motor Sdn. Bhd.
02.2003 - 05.2007
Diploma of Higher Education: Tourism -
Institute Pelancongan Dian
01.2001 -
SPM - undefined
Sekolah Menengah Kebangsaan Dato Haji Talib Karim
01.1997 - undefined
TAKAFUL LIFE PLANNER - INSURANCE
AIA PUBLIC TAKAFUL
6 2022 - 04.2024
SALES ADVISOR
Persada Auto Sdn. Bhd.
4 2015 - 8 2017
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