RAMLAH MOHD NOR

Work History

PRESIDENT SDN BHD

12.2003 - 11.2004

Remained calm and composed in tense situations involving angry or upset customers.
Greeted customers entering store and offered assistance with requirements.
Completed daily tasks accurately and on-time to support shop needs.
Maximized safety and production levels by frequently cleaning and organizing work areas.

FLEXTRONIC SDN BHD

12.2004 - 03.2005

Inspected final products to assess compliance with quality standards and established tolerances.
Unloaded and loaded items from conveyors, machines, and conveyances.
Increased product quality by conducting regular inspections and identifying areas for improvement.
Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.

LAVENDER BAKERY & CONFECTIONARY SDN BHD

05.2005 - 06.2006

Generated, distributed and filed copies of all billing paperwork.
Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
Improved supply chain efficiency by establishing strong relationships with key suppliers and carriers.

MDI SDN BHD

07.2006 - 03.2010

Unloaded and loaded items from conveyors, machines, and conveyances.
Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
Inspected final products to assess compliance with quality standards and established tolerances.
Operated Number machines proficiently and in compliance to safety standards.
Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.

ALAIN DELON SDN BHD

05.2010 - 10.2012

Greeted customers and helped with product questions, selections, and purchases.
Stocked merc organized displays for optimal sales promotions.
Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Increased sales revenue through effective product recommendations tailored to individual customers.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

DURBAN SDN BHD

11.2012 - 08.2013

Processed transactions accurately while maintaining a high level of customer service.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Met and exceeded sales targets consistently, contributing to overall team success.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Executed visual merchandising strategies to attract customers and drive sales.