Ramizah Mahdiyat Bintee Ferdous
Kuala Lumpur
Summary
Driven Computer Science student at Asia Pacific University with a unique blend of technical expertise and leadership experience. Proven track record in operational management and student advocacy, having managed full-cycle recruitment, onboarded teams, and supported over 500+ international students. Technically proficient in AI, Linux, and Software Development (SDLC). A multilingual communicator fluent in English, Bangla and Hindi, seeking to leverage strategic thinking and problem-solving skills in a dynamic tech-driven environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Ambassador
Asia Pacific University
Kuala Lumpur, Malaysia
03.2024 - Current
- Guided and supported an estimated 500+ new international students in settling into a new country, and university environment.
- Assisted students with accommodation check-in, campus orientation, and administrative processes.
- Conducted campus tours and participated in university open days to engage prospective students, parents, and guardians.
- Supported orientation programmes to ensure smooth onboarding and integration of new students.
- Acted as a primary point of contact for Bangladeshi students by leveraging fluency in Bangla to provide personalised support.
- Represented the university at external ministry-level events, including engagements with education, tourism, and other authorities.
Product Operations Lead
Doris Worldwide Ltd
Stalybridge, England
04.2025 - 03.2026
- Promoted within four months based on performance and operational impact. Continued to contribute in a part-time online capacity while maintaining high productivity and quality standards.
- Built and published approximately 200 school profiles.
- Conducted quality assurance (QA) checks to ensure data accuracy, formatting consistency, and compliance with content guidelines.
- Improved operational workflow efficiency by standardising profile structure and content processes.
- Collaborated with the marketing team to create social media content aligned with brand messaging, and target audience needs.
- Participated in full-cycle recruitment by screening candidates, conducting interviews, and selecting interns.
- Onboarded and trained newly hired interns on internal tools, content standards, and operational procedures.
- Monitored intern performance and provided feedback to improve productivity and output quality.
- Coordinated cross-functionally between product, marketing, and operations teams to meet content production targets.
Education
Bachelor of Science - Bachelor of Science (Hons) in Computer Science (Dual Degree)
Asia Pacific University
Kuala Lumpur2026
Higher Secondary Certification
Viqarunnisa Noon School & College
Dhaka, Bangladesh01-2022
Skills
- Artificial Intelligence
- Linux
- Software Development (SDLC)
- Strategic Thinking
- Leadership
- Problem-solving
- Multilingual Communication
- Operational workflow
- Cross-functional collaboration
- Customer relationship management
- Social media strategy
- Administrative support
- Project management
- Quality assurance
- Employee training
- People Management
Languages
English
Proficient
C2
Bangla
Proficient
C2
Hindi
Intermediate
B1
Urdu
Beginner
A1
Socials
www.linkedin.com/in/ramizahferdous
Certification
- IELTS (International English Language Testing System): Obtained a Band Score of 7.5, demonstrating high-level English proficiency.
Hobbies and interests
- Open Source & Tech Exploration
- Artificial Intelligence Enthusiast
- Global Exploration and Travel
Timeline
Product Operations Lead
Doris Worldwide Ltd
04.2025 - 03.2026
Student Ambassador
Asia Pacific University
03.2024 - Current
Bachelor of Science - Bachelor of Science (Hons) in Computer Science (Dual Degree)
Asia Pacific University
Higher Secondary Certification
Viqarunnisa Noon School & College