Ramen Saidy
Johor Bahru
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
2003
2003
years of post-secondary education
3
3
Languages
Work History
Technician
Omega Tech Facilities SDN BHD
11.2019 - 10.2024
- Looking after 130 operation theaters in 17 different Hospitals for the Medivest Government Project
- Looking after 158 isolation rooms in 17 different Hospitals for the Medivest Government Project
- Handling the AHU (Air handling unit) system
- Checking and replacing HEPA filter in the operation theaters
- Balancing adjusting room pressure
- Adjusting and controlling the humidity
- Looking after the isolation rooms and operation theaters in Gleneagles Hospital for six months
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Cafe Manager
Boochoo Cafe
03.2017 - 10.2019
- Secured daily cash by verifying totals and making nightly deposits.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Bouncer Security
Barcelona Club Sunway
01.2015 - 01.2017
- Checked IDs and closely examined patrons' faces to verify age.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Education
High School Diploma - Business and Administrative Affairs
Sevom Shaban
Skills
- Ability to Work Under Pressure
- Adaptability
- Teamwork
- Communication
- Problem-solving
- Leadership and Teamwork
Timeline
Technician
Omega Tech Facilities SDN BHD
11.2019 - 10.2024
Cafe Manager
Boochoo Cafe
03.2017 - 10.2019
Bouncer Security
Barcelona Club Sunway
01.2015 - 01.2017
High School Diploma - Business and Administrative Affairs
Sevom Shaban
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