Ramchandrika Ponnusami
HR & Accounts Manager
Iskandar Puteri, Johor,01
Summary
Dynamic HR and Accounts Manager with 10 years of experience in overseeing human resources functions and financial operations. Proficient in talent acquisition, employee relations, payroll management, policy implementation, financial planning, budget management, and compliance with regulatory standards.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
HR & Accounts Manager
JMA Global IT Solutions Sdn Bhd
04.2019 - Current
- Company Overview:
The company specializes in employment placement and outsourcing solutions, serving prominent clients including PNB, Maybank, and Hong Leong Bank and World Health Organization. - Managed end-to-end HR operations, including IT recruitment, onboarding, payroll processing, and employee relations, for approximately 100 employees deployed across various projects and client accounts
- Developed and implemented HR policies, ensuring compliance with labor laws and company standards.
- Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
- Strengthened relationships with key clients, leading to increased repeat business.
- Conducted employee performance reviews and provided recommendations for promotions and contract renewals.
- Resolved employee grievances and maintained positive workplace relationships to enhance team productivity.
- Organized training programs and workshops to support employee development and engagement.
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
- Managing accounts payable and receivable
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Ensured accurate financial reporting, compliance with statutory regulations, and timely submission of tax filings.
- Prepared budgets, forecasts, and financial statements to guide management decision-making.
- Reviewed billing accuracy, verified rates, and generated reports comparing salary expenses against billings.
Key Achievements:
Spearheaded the successful implementation of a new payroll system, improving accuracy and efficiency by 50%.
Reduced overdue receivables by 25% through proactive follow-ups and improved billing processes.
Enhanced employee retention rates by introducing initiatives to improve workplace satisfaction and engagement.
Streamlined month-end and year-end financial reporting processes, reducing completion time by 20%.
Payroll Assistant
World Health Organization
10.2018 - 03.2019
- Maintained payroll information by calculating, collecting, and entering data.
- Ensured timely payment of employee wages by consistently meeting deadlines for payroll processing.
- Processed new hire paperwork and documents.
- Reduced errors in payroll calculations through thorough review and reconciliation procedures.
- Developed and implemented payroll procedures to streamline workflow.
Senior Account Executive
Deluxe Group of Companies
08.2017 - 08.2018
- Handled the full set of accounts, ensuring compliance with company policies, approved accounting standards, and statutory/tax requirements.
- Reviewed and verified billing rates and prepared monthly salary vs. billing comparison reports for 400+ employees.
- Managed payroll processing and staff expense claims with precision
- Prepared proposals, quotations, cost analyses, and management reports to support decision-making
- Coordinated audits, tax filings, GST filings, and other statutory compliance processes.
- Administered accounts payable functions, ensuring timely authorization and accurate payments
- Monitored receivables, ensuring prompt collections and minimizing outstanding balances.
- Oversaw online banking transactions, petty cash, cash flow, and budgeting/forecasting activities
- Reviewed and tracked agreements for validity and ensured proper documentation
- Responded to customer complaints and resolved issues, enhancing customer satisfaction and company reputation.
- Managed month-end and year-end financial closing processes and prepared audit documentation
Account Supervisor
Aneka Retail (M) Sdn Bhd (HQ)
05.2013 - 11.2016
- Managed two retail branch accounting.
- Oversee daily transactions, including accounts payable and receivable activities.
- Record financial transactions such as receiving vouchers, petty cash, journal vouchers, and payment vouchers, along with other relevant entries.
- Organize financial data into accessible formats while maintaining up-to-date records.
- Verify documents related to payments to ensure accuracy and compliance.
Prepare cash flow reports and perform bank reconciliations. - Manage month-end and year-end closing processes and compile audit documentation.
- Engage in daily communication with clients to establish and maintain positive working relationships.
- Facilitated training sessions for junior staff, elevating team's overall skill set and performance.
- Monitored daily sales performance and provided feedback to each team member.
Education
Bachelor's Degree - Accounting (Hons)
Universiti Putra Malaysia
Seri Kembangan, 10 05.2009 - 05.2012
Matriculation - Malaysian University English Test (MUET)
Kolej Matrikulasi Negeri Sembilan
Kuala Pilah, 05 06.2007 - 05.2008
Sijil Pelajaran Menengah (SPM) -
Sek.Men.Keb Convent Father Barre
Sungai Petani, 02 01.2002 - 12.2006
Skills
Numerical abilities
Compliance requirements
Staff Management
Client Relations
Teamwork and collaboration
Nricnumber
890805-02-5430
Spokenlanguage
- English
- Bahasa Malaysia
- Tamil
Personal Information
- Date of Birth: 08/05/89
- Marital Status: Married
References
- Ms. Ann Chico, +6 012-2684786, ann_chico@jmait.my, Senior Manager, JMA Global IT Solutions Sdn Bhd
Availability
2 months
Certification
APHRI & MyCA
Timeline
HR & Accounts Manager
JMA Global IT Solutions Sdn Bhd
04.2019 - Current
Payroll Assistant
World Health Organization
10.2018 - 03.2019
Senior Account Executive
Deluxe Group of Companies
08.2017 - 08.2018
Account Supervisor
Aneka Retail (M) Sdn Bhd (HQ)
05.2013 - 11.2016
Bachelor's Degree - Accounting (Hons)
Universiti Putra Malaysia
05.2009 - 05.2012
Matriculation - Malaysian University English Test (MUET)
Kolej Matrikulasi Negeri Sembilan
06.2007 - 05.2008
Sijil Pelajaran Menengah (SPM) -
Sek.Men.Keb Convent Father Barre
01.2002 - 12.2006
APHRI & MyCA
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