Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
Generic

Ramakrishna Vallapinni

Project Lead
Kuala Lumpur,14

Summary

IBM BAW (BPM) Developer with 10 years of hands-on experience in the Banking, Insurance, and Finance domains. Proven expertise in requirement gathering, UI development, process modeling, web service integrations, and end-to-end project delivery. Adept at leading onshore-offshore teams, client interaction, and maintaining high-quality deliverables under agile and waterfall models.

Overview

11
11
years of professional experience
2
2
Certifications

Work History

BPM Developer

Capgemini
PUNE
07.2017 - 12.2017
  • Client: MOTOR Information Systems
  • Project: Motor Insurance (IBM BPM 8.5.6, Java, IIB, ODM)
  • - Built workflows to manage policy issuance, endorsement, and user management.
  • - Integrated multiple backend systems using IIB and exposed SOAP services for external calls.
  • - Streamlined new policy issuance with automated user routing and validation layers.

Project Lead – IBM BPM

KGISL Sdn Bhd
03.2017 - 07.2025
  • Client: Life Insurance Company, Malaysia
  • Project: SLM Workbench (IBM BPM 8.6, Java, DB2, ODM, IIB)
  • - Led the development of a New Business and Underwriting workflow system for insurance operations.
  • - Integrated BPM with ODM for rule management and IIB for backend communication.
  • - Designed human-centric workflows and automated decision-making using UCA and Message Events.
  • - Improved case turnaround time by 35% and enhanced underwriting SLAs.

Senior BPM Developer

Capgemini
08.2014 - 02.2017
  • Client: Barclays Bank
  • Project: Complaint SOLVE_IT (IBM BPM 7.5.1.1, DB2, JavaScript)
  • - Developed and maintained complaint handling workflows to manage customer disputes.
  • - Designed human service interfaces and used decision gateways for complaint triage.
  • - Created configurable due dates and automated alerts for pending tasks.
  • - Reduced complaint resolution time with custom SLA tracking and escalations.

Education

B.Sc. - Computer Science

Osmania University

Intermediate - undefined

Govt. College

SSC - undefined

Govt. School

Skills

  • IBM BPM 75x – 86 BAW

  • Business Process Modeling Human Services UCA Message Events Coaches

  • SOAP/REST Web Services DB2 Java JavaScript jQuery

  • Team Leadership Client Communication Documentation & Deployment

Certification

IBM BPM Application Developer – C2180-276

Personal Information

  • Date of Birth: 16-June-1991
  • Nationality: Indian
  • Current Location: Malaysia

Timeline

BPM Developer

Capgemini
07.2017 - 12.2017

Project Lead – IBM BPM

KGISL Sdn Bhd
03.2017 - 07.2025

Senior BPM Developer

Capgemini
08.2014 - 02.2017

Intermediate - undefined

Govt. College

SSC - undefined

Govt. School

B.Sc. - Computer Science

Osmania University

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