Summary
Overview
Work History
Education
Skills
Certification
Travelling
Work Availability
Timeline
OfficeManager
Rajeswari  Rajin Pillai

Rajeswari Rajin Pillai

Facility Manager ( Area )
Semenyih,Malaysia

Summary

I'm a hardworking Site Manager with 15 years of experience, seasoned construction or finishing Building with exceptional leadership and project management skill, Competent in team , budget and schedule oversight. Develops , checks field activities and update clients, excellent time management and offers professional challenges utilizing interpersonal skills and problem solving.

Driven Building Superintendent with deep knowledge in modern building systems. Highly knowledgeable with plumbing, electrical, and HVAC repair. Personable and articulate to build relationships with various tenants.

Overview

14
14
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Building Manager

JL PROPERTY MANAGEMENT SDN BHD
11.2021 - Current

Experience in Property Management:

  • Collected rent, deposits and payments from tenants
  • Kept properties in compliance with local, state, and federal regulations
  • Conducted regular property inspections to identify potential issues and address them proactively
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
  • Planned special events such as lotteries, dedications and project tours
  • Conducted regular inspections of both interior and exterior of properties for damage
  • Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events
  • Directed financial operations for building to maintain optimal budget targets
  • Managed operations, maintenance and improvement of properties
  • Planned and scheduled general maintenance, major repairs and remodeling projects
  • Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly
  • Collaborated with property owners to develop budgets for annual operating costs, capital improvements, and long-term planning initiatives
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records
  • Oversaw renovations projects, ensuring completion within budget constraints and established timelines
  • Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans
  • Communicated effectively with owners, residents, and on-site associates
  • Generated leads for sales and rental properties through cold calls and referrals
  • Coordinated appointments to show marketed properties
  • Performed regular inspections of facility and documented all inspection information in reports
  • Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment
  • Facilitated open communication between management and tenants, resolving disputes fairly and efficiently
  • Completed annual rent calculations using housing database software
  • Regularly updated tenants on upcoming events or changes happening within the building which resulted in increased participation levels
  • Responded to Common Area Maintenance (CAM) inquiries
  • Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues
  • Maintained accurate records of all financial transactions related to the property, including rent collection and vendor payments
  • Negotiated contracts with vendors, securing competitive rates for services while maintaining high-quality workmanship
  • Enhanced security measures through the installation of surveillance cameras and access control systems
  • Collected and maintained careful records of rental payments and payment dates
  • Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports
  • Maximized rental income while minimizing expenses through effective planning and control
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently
  • Developed strong relationships with local businesses, promoting community engagement among residents
  • Managed and scheduled contract workers who completed building maintenance and upgrades
  • Delivered emergency 24-hour on-call service for tenants on building issues
  • Coached entire building staff to promote optimal team dynamics while encouraging positive working environment
  • Generated professional networks by engaging in professional, industry and government organizations
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land
  • Directed removal of snow and ice from common outdoor areas, parking lots and entrances
  • Implemented and enforced policies and procedures to maintain properties to highest standards
  • Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents
  • Reduced building expenses through regular preventative maintenance and energy-efficient upgrades
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports
  • Implemented an effective emergency response plan, training staff members to handle various crisis situations
  • Optimized space utilization in common areas through careful design choices that improved aesthetics while accommodating tenant needs
  • Inspected grounds and facilities to identify necessary repairs
  • Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises
  • Gained extensive knowledge in data entry, analysis and reporting
  • Acted as a team leader in group projects, delegating tasks and providing feedback
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Worked flexible hours across night, weekend, and holiday shifts
  • Passionate about learning and committed to continual improvement
  • Applied effective time management techniques to meet tight deadlines
  • Worked well in a team setting, providing support and guidance
  • Excellent communication skills, both verbal and written
  • Demonstrated leadership skills in managing projects from concept to completion
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Assisted with day-to-day operations, working efficiently and productively with all team members
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Identified issues, analyzed information and provided solutions to problems
  • Delivered services to customer locations within specific timeframes
  • Worked effectively in fast-paced environments
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Developed strong communication and organizational skills through working on group projects
  • Provided professional services and support in a dynamic work environment
  • Demonstrated creativity and resourcefulness through the development of innovative solutions

Building Manager

SCM PROPERTY MANAGEMENT SDN BHD
10.2019 - 12.2021

Experience in Property Management:

Collected rent, deposits and payments from tenants

Kept properties in compliance with local, state, and federal regulations
Conducted regular property inspections to identify potential issues and address them proactively
Introduced and monitored effective lease renewal programs to maintain high occupancy rates
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments
Planned special events such as lotteries, dedications and project tours
Conducted regular inspections of both interior and exterior of properties for damage
Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events
Directed financial operations for building to maintain optimal budget targets
Managed operations, maintenance and improvement of properties
Planned and scheduled general maintenance, major repairs and remodeling projects
Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly
Collaborated with property owners to develop budgets for annual operating costs, capital improvements, and long-term planning initiatives
Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records
Oversaw renovations projects, ensuring completion within budget constraints and established timelines
Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants
Developed annual operating budgets and forecasts, as well as sales and marketing plans
Communicated effectively with owners, residents, and on-site associates
Generated leads for sales and rental properties through cold calls and referrals
Coordinated appointments to show marketed properties
Performed regular inspections of facility and documented all inspection information in reports
Managed daily operations for a smooth-running residential building, ensuring a safe and comfortable living environment
Facilitated open communication between management and tenants, resolving disputes fairly and efficiently
Completed annual rent calculations using housing database software
Regularly updated tenants on upcoming events or changes happening within the building which resulted in increased participation levels
Responded to Common Area Maintenance (CAM) inquiries
Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues
Maintained accurate records of all financial transactions related to the property, including rent collection and vendor payments
Negotiated contracts with vendors, securing competitive rates for services while maintaining high-quality workmanship
Enhanced security measures through the installation of surveillance cameras and access control systems
Collected and maintained careful records of rental payments and payment dates
Maintained a strong understanding of local and federal regulations, ensuring the property remained in compliance at all times
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports
Maximized rental income while minimizing expenses through effective planning and control
Improved tenant satisfaction by addressing maintenance requests promptly and efficiently
Developed strong relationships with local businesses, promoting community engagement among residents
Managed and scheduled contract workers who completed building maintenance and upgrades
Delivered emergency 24-hour on-call service for tenants on building issues
Coached entire building staff to promote optimal team dynamics while encouraging positive working environment
Generated professional networks by engaging in professional, industry and government organizations
Consulted with landowners to obtain mineral access rights and promote drilling operations on private land
Directed removal of snow and ice from common outdoor areas, parking lots and entrances
Implemented and enforced policies and procedures to maintain properties to highest standards
Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents
Reduced building expenses through regular preventative maintenance and energy-efficient upgrades
Monitored and tracked payments and expenses, providing timely and accurate financial reports
Implemented an effective emergency response plan, training staff members to handle various crisis situations
Optimized space utilization in common areas through careful design choices that improved aesthetics while accommodating tenant needs
Inspected grounds and facilities to identify necessary repairs
Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises
Gained extensive knowledge in data entry, analysis and reporting
Acted as a team leader in group projects, delegating tasks and providing feedback
Demonstrated strong organizational and time management skills while managing multiple projects
Worked flexible hours across night, weekend, and holiday shifts
Passionate about learning and committed to continual improvement
Applied effective time management techniques to meet tight deadlines
Worked well in a team setting, providing support and guidance
Excellent communication skills, both verbal and written
Demonstrated leadership skills in managing projects from concept to completion
Exercised leadership capabilities by successfully motivating and inspiring others
Assisted with day-to-day operations, working efficiently and productively with all team members
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Identified issues, analyzed information and provided solutions to problems
Delivered services to customer locations within specific timeframes
Worked effectively in fast-paced environments
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Developed strong communication and organizational skills through working on group projects
Provided professional services and support in a dynamic work environment
Demonstrated creativity and resourcefulness through the development of innovative solutions

Area Manager

ALLIED GROUP PROPERTY SERVICES (KL) SDN. BHD.
11.2018 - 09.2019

Liaising with head office and writing up quarterly/annual reports.
Recruiting, vetting, and training all new staff.
Researching the region thoroughly and adapting strategies accordingly.
Monitoring performance at all levels and scheduling training as required.
Implementing an effective brand strategy and ensuring consistency.
Building professional relationships with staff and clients.
Maintaining a good image of the organization at all times.

Head of Instrumentation Calibration

BIOCON MALAYSIA
01.2017 - 09.2018

Wrote/Revise calibration procedures SOP & Work Instructions to ensure GMP compliance.
Calibrate and repair instruments with standards traceable to NIST and FDA standards.
Manages to completion of all calibration and instrumentation repair activities according to schedule to minimize the impact on manufacturing.
Manages Calibration Technicians and/or Calibration contractors including technical development, setting of goals and performance expectations, and succession planning.
Implements continuous improvement projects to increase the efficiency of the site calibration program including optimizing calibration tolerances and frequencies, implementing new calibration standards, assessing in-house vs outsourced calibrations, streamlining calibration procedures/working instruction, and performing criticality assessments.
Conduct and perform quality management internal audits and responsible for writing/validating calibration protocols and providing technical support for calibration technicians and/or engineers.
Make departmental decisions to assure full compliance with GMP’s and other related requirements.
Lead calibration for all in-house accredit auditing through ISO9001, NIST, and ANAB/NAVLAB accreditations.
Analyze technical data, commercial manuals, and schematics to diagnose malfunctioning TMDE, (Test, Measurement & Diagnostic Equipment), and identify suitable corrective action.
Work with limited supervision to isolate, diagnose and troubleshoot equipment problems related to process equipment failures and calibrations.
Perform equipment and instrumentation calibrations, qualifications, and troubleshooting in a pharmaceutical testing laboratory setting following cGMP and GLP practices.
Support investigations for calibration Out of Tolerances and Quality Notifications and ensure corrective and preventive actions are implemented on time to prevent the reoccurrence of events.
Owns the site Asset Lifecycle Management Plan for calibrated instruments and prioritizes capital investments to upgrade instrumentation
Delivers timely resolution of all technical issues and investigations for calibration Out of Tolerances and Quality Notifications for on-site calibrated instruments and systems.
Designs calibration strategy for new and existing instruments, defining accuracy tolerances and determining/revising calibration intervals.
Perform all aspects of metrology activities including calibration, repair, & certification of precision electronic measuring instruments.
Aid in audits, CAPA, LIRs.
Evaluate CMMS historical equipment trends in support of root cause investigations.
Create a work environment with safety as a high priority.
Enforce all health and safety rules and regulations according to state/federal laws and company protocol
Ability to supervise a team of calibration technicians with both technical and interpersonal skills to motivate, develop, and build morale.

MEP Project Manager

MEP
01.2015 - 12.2016
  • SYSTEM UNDER MONITOR:
  • ELECTRICAL 800 KVA & 300 KVA GENSET testing & commissioning.
  • COM AP -Setting & configuration
  • Cable sizes calculation (CT), Mega test, IR Testing, continuity test, installation, testing and commissioning.
  • PLUMBING:
  • Hot/ cold water pressure pipe (HDPE), installation, Testing & commissioning, pressure test, Booster system, hot water tank & heater setting.
  • VSD- Variable speed drive & PLC Setting
  • RO PLANT (Reverse osmosis water system, seawater):
  • Installation and testing commission
  • LPG WORK: (KITCHEN & LAUNDRY)
  • Designing, installation & testing and commissioning.
  • DIESEL LINE - (Offshore & land- ground)
  • Design, installation, testing and commissioning (Pump & SD HOSE)
  • STP & Vacuum system
  • Sewage - Vacuum system - installation, pressure test (- psi), testing & commissioning
  • Design by AQSEPTENCE GROUP/ BILFINGGER, work closely.
  • Coordinate HDPE pipe installation in the ground as per design profile (surveyor).
  • Pressure tests every 20 to 40 m (-80 psi), chamber testing & commissioning, able to troubleshoot.
  • STP - construct & installation, testing & commission, water treatment.

Project Engineer

DELUGE FIRE PROTECTION (S.E.A) LTD
01.2012 - 12.2014
  • Technical Experience:
  • Domestic water pump system
  • Swimming pool pump
  • Wet Riser, Hose reel pump and Hydrant system
  • Fire alarm conventional or semi-addressable system
  • Electrical general knowledge
  • Plumbing General Knowledge
  • Inter-floor leaking - Strata act compliance and general technical knowledge (individual unit and common area)

Facility Executive

CBRE Management
11.2010 - 12.2011
  • Experience in Property Management:
  • Overall, in charge of and directly responsible for the planning, implementation, supervision and manage all of the buildings in your charge.
  • Monitor and ensure that the building is well maintained, properly run, clean and secure. -Appropriate monitor to the collection and defaulter follow-up
  • Uphold a good personal image and conduct.
  • Liaise with relevant authorities and government agencies with regards to building safety & health, licenses, permits, security and operations
  • Etc COB, DBKL, JKKP (DOSH), SYABAS, TRIBUNAL (KPKT), PESURUHAN TENAGA, AND TNB
  • Building management systems (including Preventive Maintenance Program)
  • Tenancy and Lease Management
  • Rental income, Open tender or invite tender for leasing or renewal.
  • Financial Management Experience:
  • Maintenance fund, sinking fund, special sinking fund, Fixed deposit (MF & SF)
  • Debtors Ageing, form 11 or 20, Form 1, Inkar Award, Letter of demand, Judgement of award.
  • Balance sheet, statement of, P& L, Debit note, Credit note, Rental income etc.
  • Overall responsible for supervision of the resident staff and be conversant in:
  • Investment Management - FD, Income revenue
  • Insurance Management - Fire Policy and Public Liability
  • Building and Service Audit - Maintenance and Security Risk
  • Advertising and Promotions - Income Revenue
  • Security
  • Housekeeping
  • Safety and Health issues
  • Reporting to JMB.MC on ad-hoc, monthly & annual basis
  • Management of site staff & contractors.
  • Abide and be guided by the Code of Ethics, Guidelines and Rules and Regulations for Valuers and Estate Agents.
  • Meeting with Clients and Contractor
  • Monitoring Supply chain stake holder
  • Planning goods supply
  • Monitoring waste management
  • Monitor/ Meet completion deadline with Satisfaction KPI
  • Other Valid Experience:
  • AGM - JMB - AGM pack & financial Report
  • AGM - MC - AGM pack & financial Report
  • EGM - MC - AGM pack & financial Report
  • AGM - Formation of first MC - AGM pack & financial Report
  • Townhall session with residents - Project work proposal up to 5Mil etc
  • Guard house restructure, CCTV upgrading (fiber optic cable), Lift modernization, Facade glass cleaning
  • Tender Process Experience:
  • Cleaning services
  • Security Service
  • Landscape Service (And all other service above 30k)
  • Building structure Eng
  • Lift Modernization
  • Guard House renovation
  • CCTV Upgrading & Barrier Gates
  • Facade cleaning - Glass
  • Facade Painting

M&E Coordinator

Air Tech Engineering Pte Ltd
02.2010 - 09.2010
  • Technical coordinator at site for clients, subcontractor, and operation.
  • Setting out, leveling and surveying the site condition and discuss with senior staff.
  • Submit and checking plans, drawing and quantities for accuracy of calculation, new proposals, sketch drawing and share technical advice.
  • Ensuring that all material and work performed as per approved and BQ.
  • Overseeing the selection and requisition of material and site.
  • Material list/request, invite quotation, CMFI, RFI, PROGRESS CLAIM, test pack, OMM, VCD, AS Built
  • Invite quotation and evaluate based on site condition and meet client requirements.
  • Managing, monitoring and interpreting the contract design document, supplied by the client or architect.
  • Liaising with consultant, subcontractor, supervisor, planner quantity surveyor and the general.
  • Liaising with the local authority (where appropriate to the project) to ensure compliance with local.
  • Attending regular site meeting to keep them informed of progress.
  • Day to day management of the site, including supervising and monitoring the site labour force

Education

Bachelor's degree in Executive Business Administration -

University Malaysia Pahang

Skills

Yellow Belt certifies AutoCAD advance certified Microsoft word, Power Point -Proficient Basic A c c U n t i n g system,Intermediate certified Excel,Lean Six Sigma,2d AutoCAD,Instrument Calibration,Lean Manufacturing,Electrical Experience,Project Management,CCTV,Project Engineering,Profit & Loss,Budgeting,Lean,Forecasting,ERP Systems,SolidWorks,Project Planning,Process Improvement,Operations Management,Low Voltage,Quality Assurance,Negotiation,Business Development,Auditing,ISO 9001

Certification

Six Sigma Yellow Belt

Travelling

I spent like 6 years travelling to Singapore in my early years to work and 6 months working in the Maldives Island (Senova Jani Resort) as MEP project manager. It was a wonderful experience with the people there, and I didn't feel tired during my stay. I was able to overcome all my lack of social communication during my time there, and I have been to a few countries for holidays (I love travelling and exploring local culture) like Thailand, Australia, Indonesia, and recently this year because I saw it as an effective way to enhance my personal and professional development. Even though I've worked consistently from a young age, I realized my lack of confidence held me back from my ultimate career goal of working in management. Travelling helped me overcome my fear of speaking to new people and forging relationships. It's also helped me develop my leadership skills since I took the initiative among my two friends to coordinate travel and book accommodations. Since my experiences in various countries, I've become a much more competent speaker and leader. I believe my plan to overcome my confidence issues worked well. I'm now ready to commit to my career, and I'm excited to start long-term work without time away.


I'm copying the link for Senova Jani as one of the projects I work on as MEP Project Manager:


https://soneva.com/resorts/soneva-jani/?adgroup_name=&utm_campaign=&keyword=soneva%20jani&utm_term=soneva%20jani&utm_medium=cpc&utm_source=google&utm_content=&gad_source=1&gclid=CjwKCAjwl4yyBhAgEiwADSEjeKParQVuok6IaeZ0Whq5lSGkHbmMh4zlKaG9q517T3BCk0beyHYOhxoC1PIQAvD_BwE


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Building Manager

JL PROPERTY MANAGEMENT SDN BHD
11.2021 - Current

Building Manager

SCM PROPERTY MANAGEMENT SDN BHD
10.2019 - 12.2021

Area Manager

ALLIED GROUP PROPERTY SERVICES (KL) SDN. BHD.
11.2018 - 09.2019

Head of Instrumentation Calibration

BIOCON MALAYSIA
01.2017 - 09.2018

MEP Project Manager

MEP
01.2015 - 12.2016

Project Engineer

DELUGE FIRE PROTECTION (S.E.A) LTD
01.2012 - 12.2014

Facility Executive

CBRE Management
11.2010 - 12.2011

M&E Coordinator

Air Tech Engineering Pte Ltd
02.2010 - 09.2010

Bachelor's degree in Executive Business Administration -

University Malaysia Pahang
Rajeswari Rajin PillaiFacility Manager ( Area )