Rajeswaran Vangadasalam
Assistant Administration Manager
Klang, Selangor
Summary
As a seasoned operations professional, I bring a robust track record of nearly two decades of multifaceted experience to the table. My career has spanned across diverse sectors such as energy, manufacturing, hotel & tourism, manpower and facility management, and education. My approach is always forward-thinking, ensuring that I stay ahead of industry trends and contribute significantly to the success of the businesses I engage with.
Overview
25
25
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Assistant Administration Manager ( Group HRA )
Citaglobal Berhad
04.2024 - Current
- Led and managed a team of four administrative staff, providing support to seven subsidiaries: New Energy, Property Development, Environmental Management, Telecommunications, Civil Engineering & Construction, Financial Services, and Manufacturing.
- Supervised and coordinated office activities and operations, ensuring efficiency, compliance with company policies, and alignment with organizational goals.
- Oversaw all administrative matters for the Head Office and subsidiaries, including service and tenancy agreements, fixed asset management, office insurance, licensing (applications, renewals, cancellations), company vehicles, corporate telephone lines, and office equipment.
- Appointed as Sustainability Champion, working closely with the Group Sustainability Officer to coordinate and implement sustainability initiatives across the organization.
- Supported the HR Department in recruitment, employee onboarding, training programs, company events, and other HR-related activities.
Assistant Administration Manager
Jingxing Holdings (M) Sdn Bhd (Zhejiang Jingxing Paper Co. Ltd)
11.2020 - 02.2024
- Managed proper upkeep & maintenance of the property, facility equipment's and renewal of permits/licenses.
- Prepared documentation and liaised with relevant agencies on foreign workers affairs and/or matters (e.g., KDN application, foreign worker attestation & expatriate services division.
- Facilitated communication within the organization by disseminating information, coordinating meetings, and fostering a positive work culture.
- Supervised the performance of support staff, including cleaners, drivers, security guards, contractors, and other facility personnel.
- Sourced and procured office supplies, equipment, and services as required by various departments
Senior Business Operations & Franchise Executive
Cambridge English for Life (XCL Education Holdings Pte. Ltd)
09.2016 - 10.2020
- Provided operational support to all 69 franchise centre's/branches in ensuring they perform according to policies and guidelines laid down by the company thru annual audits/visits.
- Guided & coached new centre's to increase/maximize their student intake thru orientation/consultations & marketing plans in which continuous monitoring of student growth for each centre is done monthly through monthly report submission.
- Worked closely with the franchise & business development team to ensure a smooth and effective on-boarding on new franchisees.
- Assisted the Regional Operations Manager to forecast requirements, prepare an annual budget, schedule expenditures, analyzed variances and initiate corrective actions.
- Assisted in the administration and organization of all aspects of the University of Cambridge Assessment English examinations in accordance with the regulations, procedures and deadlines laid down by the awarding body.
Key Account Manager
Maclean Services Bhd
06.2011 - 08.2016
- Managed 9 project sites namely AIMS Data Centre Cyberjaya, DXC Technology Cyberjaya, Xiamen University Sepang, Setia Walk Mall Puchong, Le Meridien Putrajaya, UMRA Medical Services Shah Alam, Organo Asia Sdn Bhd Shah Alam, Sunsuria City Sepang & Standard Chartered Bank with a total of 88 manpower team and proactively built effective working relationship with the large, diverse, and multi-site cleaning operation team
- Responsible for client relations, resource planning, staff's development, administrative procurement for cleaning chemicals, materials, equipment and machinery reporting, logistics planning, implementing & managing the activities of the operations department
- Assisted the HRD department in recruiting and selecting new staffs, delegation of tasks and accountabilities
- Supervise staff, establish work schedules and at the same time monitoring and evaluating performance of subordinates
- Provided competitor/market intelligence and work with the marketing & purchasing department to improve our offerings in terms of, but not limited to price, promotion, product, and place
- At the same time being reliable and responsive resource to provide solutions to meet the client's needs, develop new sales, actively seeks client feedback, and gather market information back to the team and company
- Participated in budgeting, strategic planning, organizing, and implementing action plans to deliver their priorities, targets, goals, and ISO objectives, aligned to the company's core values, mission and vision statement.
Senior F&B Operations Executive
Eden Inc. Berhad
03.2009 - 04.2011
- Monitored 5 food & beverage outlets, 1 Marine & Freshwater Aquaria and 2 catering sectors in ensuring that the outlets, tourism, and catering sectors runs problem-free and on schedule
- Assisted the General Manager on overall operations of the company/subsidiaries/business unit by ensuring that the company's short and long-term goals & objectives are realized in accordance with the defined objectives of the Group
- Reviewed all Internal Audit Reports pertaining to the FBT Sector and to prepare management responses (in consultation with the respective subsidiary's Head of Department)
- Provided support to improve and manage the operational systems, processes, and policies in support of the Company's direction specifically, support better management reporting, information flow and management, business process and planning
- Liaised with relevant authorities and government agencies with regards to building safety & health, licenses, permits, security, and operations.
Hotel Operations Supervisor
Conrad Centennial Singapore (Hilton Chain)
01.2001 - 06.2005
- Conducted regular operations team meeting with the entire HOD daily / weekly to discuss routine operational matters, sales targets, feedback, and action taken for service recovery, and any staff issues
- Ensured SOP implementation in all departments and check the same during routine operational checks
- Consulted the Resident Manager for guidance to be taken wherever required
- Conducted inspection of the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc.) with the F & B Manager & Chef
- Inspected all departments with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture
- Proactively carried out inspection on the condition of the building and submitted report and recommendation for rectification or improvement works
- Assisted guest with challenges due to staying on/visiting the property and offered compensation accordingly
- Closely collaborated with all departments to ensure smooth hotel operations.
Education
Master of Business Administration (Global Business) -
Segi University
Kota Damansara, MalaysiaBachelor's Degree in Hospitality & Tourism Management(Honours) - International Hotel Management
Université DeToulouse Le Mirail
Petaling Jaya, MalaysiaHigher Diploma in Hospitality & Tourism Management - Marketing Management
Université DeToulouse LeMirail
Petaling Jaya, MalaysiaDiploma in Hospitality Management -
American Hotel & Lodging Association
Skills
Customer Relationship Management
Certification
Malaysian Institute of Human Resource Management (CHRP Associate Member), Petaling Jaya, Malaysia, June 2012 - November 2012
Timeline
Assistant Administration Manager ( Group HRA )
Citaglobal Berhad
04.2024 - Current
Assistant Administration Manager
Jingxing Holdings (M) Sdn Bhd (Zhejiang Jingxing Paper Co. Ltd)
11.2020 - 02.2024
Senior Business Operations & Franchise Executive
Cambridge English for Life (XCL Education Holdings Pte. Ltd)
09.2016 - 10.2020
Key Account Manager
Maclean Services Bhd
06.2011 - 08.2016
Senior F&B Operations Executive
Eden Inc. Berhad
03.2009 - 04.2011
Hotel Operations Supervisor
Conrad Centennial Singapore (Hilton Chain)
01.2001 - 06.2005
Master of Business Administration (Global Business) -
Segi University
Bachelor's Degree in Hospitality & Tourism Management(Honours) - International Hotel Management
Université DeToulouse Le Mirail
Higher Diploma in Hospitality & Tourism Management - Marketing Management
Université DeToulouse LeMirail
Diploma in Hospitality Management -
American Hotel & Lodging Association
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