Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Manager

RAJESH KUMAR

Kuala Lumpur

Summary

Highly technically skilled and detail-oriented senior management professional with 16 years of experience in multimedia and technology industries. Adept at overseeing complex production processes, ensuring seamless execution, and driving operational excellence. Known for leveraging technical expertise to solve challenges creatively and efficiently, with a strong focus on precision and quality. Passionate about coordinating diverse teams, managing timelines, and delivering memorable audience experiences through meticulous planning and innovative solution-finding. Key strengths include technical proficiency, strategic planning, team leadership, cross-department collaboration, and a results-driven approach committed to exceeding performance standards in a dynamic arts environment.

Overview

16
16
years of professional experience
2
2
Certification

Work History

Manager

Zig Zag Sdn Bhd
09.2015 - Current


  • Successfully negotiated and closed long-term agreements with new clients, expanding market share and driving revenue growth in assigned territories.
  • Built and maintained relationships with key decision-makers, increasing customer retention and penetration through consultative selling and tailored solutions.
  • Developed and executed marketing initiatives, proposals, and contracts to attract new clients and streamline operations, resulting in improved efficiency and profitability.
  • Monitored market trends and competitor activities to identify opportunities, leveraging insights to refine strategies and maintain a competitive edge.
  • Trained and mentored staff in consultative selling techniques, enhancing team expertise and performance.
  • Represented the company at industry events, organized promotional campaigns, and engaged with the community to increase brand awareness and sales volume.
  • Utilized customer feedback, sales data, and KPIs to inform product development, sales strategies, and profit projections.
  • Addressed high-profile customer concerns, preserving relationships and fostering loyalty.

Technical Coordinator/Lecturer

Sunway University
09.2009 - 08.2015
  • Established troubleshooting strategies to help team members deal swiftly with common problems.
  • Oversaw work of technical team and tracked progress against assignment objectives.
  • Improved success of technical team in handling support requirements by enhancing workflows and optimizing SOPs.
  • Delivered lectures and conducted training sessions on audio production, supporting multimedia production curricula.
  • Set schedules for preventive maintenance and on-site repairs.
  • Managed maintenance procedures to keep networked devices performing optimally.
  • Arranged installations with associated resource management and schedule coordination.
  • Communicated project updates to stakeholders at all levels.
  • Partnered with project team members to identify and quickly address problems.
  • Monitored and tracked project progress to support timely completion.
  • Updated customers and senior leaders on progress and roadblocks.
  • Established and enforced project timelines and deadlines.
  • Implemented best practices to drive quality IT project delivery.

Senior Audio Engineer

Betarecs Sdn Bhd
08.2007 - 08.2009
  • Set up and tested equipment prior to events, broadcasts, and recordings.
  • Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
  • Enhanced sound quality and added various sound effects to recordings.
  • Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
  • Regulated volume level and sound quality during recording sessions.
  • Performed sound quality checks and front-of-house mixing to maintain company sound system.
  • Collaborated with producers and performers to determine and achieve desired sound for productions.
  • Recorded speech and music in digital formats.
  • Prepared for recording sessions by selecting and setting up microphones.
  • Collaborated with clients to determine project scopes and set milestones.
  • Maintained and repaired sound equipment.
  • Worked with video editors to synchronize audio with video segments.
  • Separated instruments, vocals and peripheral sounds and mixed during post-production stage.

Education

Master of Business Administration - Business Administration And Management

University of Wales Trinity
United Kingdom

Diploma, S.A.E - Digital Communications And Multimedia

S.A.E (School of Audio Engineering)
Kuala Lumpur

Radio Frequency Engineering Certification

Sennheiser Electronic Asia
Kuala Lumpur

Apple Certification

Sapura Technology

Skills

  • Technical Direction

  • Process Improvement Initiatives

  • Technical Improvement Knowledge

  • Professional Development

  • Material Resource Management

  • Risk Mitigation Planning

  • Team leadership

  • Time management

  • Decision-making

  • Strategic planning

  • Operations management

  • Project management

Certification

  • Certified Radio Frequency Engineer, Sennheiser Electronics Asia
  • Certified Apple Specialist, Sapura Technology

Languages

Bahasa Malaysia, Tamil, English
Native language
Japanese
Upper intermediate
B2

Timeline

Manager

Zig Zag Sdn Bhd
09.2015 - Current

Technical Coordinator/Lecturer

Sunway University
09.2009 - 08.2015

Senior Audio Engineer

Betarecs Sdn Bhd
08.2007 - 08.2009

Master of Business Administration - Business Administration And Management

University of Wales Trinity

Diploma, S.A.E - Digital Communications And Multimedia

S.A.E (School of Audio Engineering)

Radio Frequency Engineering Certification

Sennheiser Electronic Asia

Apple Certification

Sapura Technology

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