Summary
Overview
Work History
Education
Skills
References
Languages
Certification
References
Timeline
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Rajdeep Singh

PETALING JAYA

Summary

Dynamic professional with a strong background in cybersecurity and customer service, notably at EC-Council Cyber Defence. Proven expertise in threat detection and incident response, complemented by exceptional problem-solving skills. Adept in C programming and teamwork, consistently enhancing operational efficiency and customer satisfaction in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Restaurant Manager

Kilmataj Finest Indian Cuisine
Scotland
11.2023 - 01.2025
  • Supervised staff to enhance service efficiency in high-pressure environments.
  • Resolved guest issues promptly to maintain high customer satisfaction.
  • Ensured cleanliness and food safety standards were consistently met.
  • Focused on delivering exceptional service quality in fast-paced settings.

Senior Level 2 SOC Analyst

EC-Council Cyber Defence
09.2021 - 11.2023
  • Senior Level 2 SOC Analyst experienced in threat detection, incident response, and security monitoring
  • Skilled in handling complex incidents, escalations, and tools like SIEM, IDS/IPS, and endpoint protection
  • Proven ability to collaborate across teams to mitigate threats and strengthen security posture
  • Experienced in mentoring junior analysts and optimizing SOC operations

Level 2 Customer Service Logs Team

BRANDT International SDN BHD
04.2020 - 09.2021
  • Executed log analysis to identify patterns and diagnose technical issues.
  • Delivered actionable solutions to enhance customer satisfaction.
  • Communicated effectively to escalate issues and provide timely updates.
  • Specialized in resolving complex customer inquiries with a focus on efficiency.

Education

Professional Cybersecurity Certification -

Intellize SDN BHD
01.2021

Associate of Science - Compute Science

FTMS Global College
01.2017

Skills

  • C programming
  • MySQL
  • HTML
  • Javascript
  • Kali Linux
  • Parrot OS
  • Window OS
  • Android
  • Oracle, VMware
  • Arcsight
  • Splunk
  • Teamwork
  • Problem solving

References

References available upon request

Languages

  • English, Fluent
  • Malay, Fluent
  • Punjabi, Fluent
  • Tamil, Basic
  • Hindi, Basic

Certification

  • CompTIA CySA+ (CS0-003) specialization
  • Google Cybersecurity Professional Certificate
  • Certified Network Defender (CND) certificate
  • Certified Ethical Hacker (CEH) certificate
  • EC-Council Certified security specialist

References

References available upon request.

Timeline

Assistant Restaurant Manager

Kilmataj Finest Indian Cuisine
11.2023 - 01.2025

Senior Level 2 SOC Analyst

EC-Council Cyber Defence
09.2021 - 11.2023

Level 2 Customer Service Logs Team

BRANDT International SDN BHD
04.2020 - 09.2021

Professional Cybersecurity Certification -

Intellize SDN BHD

Associate of Science - Compute Science

FTMS Global College

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