RAJA NURIZZAH ATIRAH BINTI RAJA NOR AKMAR
BACHELOR OF BUSINESS WITH HONOURS (INTERNATIONAL BUSINESS)
Kampar, Perak
Summary
Dynamic customer service professional with a proven track record at 7 Eleven and Watson, recognized for enhancing customer satisfaction through exceptional service and effective team training. Adept in multitasking and utilizing computer skills, I thrive in high-pressure environments while fostering collaboration and a positive atmosphere. Committed to continuous improvement and operational excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Customer Service
7 Eleven Franchise
07.2022 - 02.2023
- Delivered exceptional customer service, resolving issues promptly and professionally.
- Streamlined order fulfillment processes for faster customer service and satisfaction.
Customer Service
Caltex Petrol Station
06.2022 - 07.2022
- Boosted company reputation by consistently delivering exceptional customer service experiences.
- Passionate about learning and committed to continual improvement.
Customer Assistant
Watson
08.2023 - 09.2023
- Handled cash transactions accurately while adhering to company security protocols.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
Part Time
Pierre Cardin
10.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Utilized POS system to handle customer cash and credit card transactions.
Education
No Degree - Malaysian Higher School Certificate (STPM)
HIGH SCHOOL
Kampar, Perak, Malaysia 04.2001 -
BACHELOR OF BUSINESS,ECONOMIC & ACCOUNTANCY - International Business
UNIVERSITY MALAYSIA SABAH
SABAH 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Team management
Multitasking Abilities
Accomplishments
- COMMITTEE HEAD,INTERNATIONAL BUSINESS HIKING DAY ,2023.
- COMMITTEE ,INTERNATIONAL BUSINESS: UNITY FORGING & MOTIVATIONAL PROGRAMME, 2024.
- PARTICIPANTS, MALAM SEERAT SALAM KOLEJ KEDIAMAN TUN PENGIRAN AHMAD RAFFAE , 2024.
- PARTICIPANTS,CAMPUS ELECTION (PRC), 2024.
Referees
Ms. Bernadette Tobi, English Lecturer, University Malaysia Sabah,+6088 320000
Timeline
Part Time
Pierre Cardin
10.2024 - 10.2024
Customer Assistant
Watson
08.2023 - 09.2023
Customer Service
7 Eleven Franchise
07.2022 - 02.2023
Customer Service
Caltex Petrol Station
06.2022 - 07.2022
No Degree - Malaysian Higher School Certificate (STPM)
HIGH SCHOOL
04.2001 -
BACHELOR OF BUSINESS,ECONOMIC & ACCOUNTANCY - International Business
UNIVERSITY MALAYSIA SABAH
04.2001 -
Similar Profiles
Kellie DuckettKellie Duckett
Store Manager at 7 Eleven FranchiseStore Manager at 7 Eleven Franchise
HARMANJIT SINGHHARMANJIT SINGH
Store Manager at 7 Eleven FranchiseStore Manager at 7 Eleven Franchise
HARMANJIT SINGHHARMANJIT SINGH
Area Manager at 7 Eleven FranchiseArea Manager at 7 Eleven Franchise