Microsoft (Excel, Word, PowerPoint)
RAIDAHNISA SYED JALALUDDIN
ASSISTANT MANAGER
Damansara, Selangor,10
Summary
Detail-oriented Assistant Manager with over 7 years of experience in operations, procurement, and project coordination in both SME and multinational environments. Expertise in streamlining processes, reducing operational costs, and managing comprehensive tender and reporting activities. Exceptional stakeholder management skills enhance efficiency and ensure consistent delivery of business results. Committed to driving organizational success through strategic planning and effective resource management.
Overview
11
11
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Assistant Manager
Run Synergy Enterprise
01.2025 - Current
- Improved operational efficiency by streamlining daily workflows and ensuring timely supply delivery to government and private clients
- Reduced procurement costs by 15% through supplier negotiation and inventory optimisation
- Prepared compliant quotations, proposals, and tender documentation, achieving 100% client requirement alignment
- Strengthened client relationships through active participation in meetings, site visits, and tender briefings
- Enhanced SOPs and internal processes to improve consistency and operational performance
Reporting Specialist
Unilever Malaysia Holdings Sdn. Bhd.
07.2019 - 11.2024
- Led nationwide rollout of Planorama audit system within 3 months, improving compliance and adoption rate
- Automated reporting processes, reducing manual workload and improving turnaround time
- Conducted training programs to enhance user proficiency and KPI understanding
- Collaborated with stakeholders and vendors to implement and stabilise audit systems (Planorama, RetailAim)
- Developed barcode-enabled product catalogue, improving audit accuracy and gaining stakeholder recognition
Project Lead
Unilever Malaysia Holdings Sdn. Bhd.
07.2018 - 07.2019
- Managed end-to-end project delivery (Project Silver), meeting all milestones and achieving high customer satisfaction
- Implemented DocuSign eSignature solution, accelerating document processing and deal closures
- Monitored timelines, budgets, and deliverables across multiple projects
- Identified and mitigated project risks through cross-functional collaboration
OPSO Executive
Unilever Malaysia Holdings Sdn. Bhd.
02.2018 - 07.2018
- Managed Internal Order (IO) creation aligned with budgets, ensuring financial compliance
- Improved processing efficiency and reduced discrepancies using OPSOLight system
- Supported financial operations including reconciliations and budget closures
Administrator
Unilever Malaysia Holdings Sdn. Bhd.
09.2017 - 01.2018
- Managed claims submissions with full compliance and timely delivery
- Produced financial reports to support transparency and decision-making
- Resolved discrepancies in collaboration with finance team
Executive Secretary / HR Executive
Akbar Money Changer Sdn. Bhd.
01.2015 - 06.2017
- Reduced executive travel costs by 30% through vendor negotiation and planning
- Recruited and onboarded 20 employees, improving team productivity
- Streamlined payroll and admin processes, improving accuracy and efficiency
- Developed HR SOPs to standardise operations and improve workflow
Education
Postgraduate Diploma - Education
Universiti Tun Abdul Razak
Kuala Lumpur07-2024
Bachelor of Arts - Accounting And Finance
Segi College
Kuala Lumpur09-2004
Skills
Operations Management
Procurement
Vendor Negotiation
Process Improvement
Project Management
Data Reporting & Automation
Stakeholder Engagement
Training & Development
INTERNSHIP
March 2024 – May 2024
Sekolah Kebangsaan Taman Rakan - Practicum Teacher, Kajang
- Increased student engagement by 20% using digital tools (Canva, Kahoot, Wordwall)
- Reduced classroom disruptions by 15% through structured lesson planning
- Delivered curriculum-aligned English lessons for Year 3 students
Certification
Basic Occupational First Aid, CPR & AED Training
Software
UBS Accounting & Payroll
OPSOLight
Planorama
Salesforce
PowerBi
RetailAim
Timeline
Assistant Manager
Run Synergy Enterprise
01.2025 - Current
Basic Occupational First Aid, CPR & AED Training
08-2023
Critical Thinking Skills
07-2023
Present with Impact
01-2023
Data Driven Literacy
07-2022
Ecommerce (Level 2: Enhanced)
09-2021
Ecommerce (Level 1: Essentials)
07-2021
Reporting Specialist
Unilever Malaysia Holdings Sdn. Bhd.
07.2019 - 11.2024
Project Lead
Unilever Malaysia Holdings Sdn. Bhd.
07.2018 - 07.2019
OPSO Executive
Unilever Malaysia Holdings Sdn. Bhd.
02.2018 - 07.2018
Administrator
Unilever Malaysia Holdings Sdn. Bhd.
09.2017 - 01.2018
Executive Secretary / HR Executive
Akbar Money Changer Sdn. Bhd.
01.2015 - 06.2017
Postgraduate Diploma - Education
Universiti Tun Abdul Razak
Bachelor of Arts - Accounting And Finance
Segi College