RAHIMAH KHAIRIYAH ABD RAMAN
Melaka
Summary
Detail-oriented Computer Science graduate specialising in administrative operations and IT support. Experienced in financial management, POS systems, and data management, enhancing operational efficiency. Strong communicator skilled in maintaining organised documentation and delivering exceptional customer service. Aiming to leverage technical and administrative expertise in a forward-thinking organisation.
Overview
5
5
years of professional experience
Work History
Warehouse Assistant (Outbound)
Happy Apparel Sdn. Bhd.
12.2025 - 03.2026
- Packed customer orders efficiently customer orders from Shopee, TikTok, and company website platforms
- Streamlined order handling processes to enable timely delivery and enhance customer satisfaction
- Organised outbound inventory systematically and managed documentation to ensure compliance and efficiency
- Conducted quality control (QC) checks to verify accuracy and uphold product standards prior to shipment
Career Break
-
12.2024 - 11.2025
Cashier / Admin Assistant
Smart Fill
03.2021 - 11.2024
- Delivered friendly and efficient customer service, ensuring positive customer experiences
- Executed daily transaction reporting and cash reconciliation with accuracy
- Managed and reconciled daily financial records with accuracy
- Operated high-volume POS systems and managed inventory tracking
- Coordinated correspondence with vendors and staff to facilitate effective communication
- Oversaw overall station operations, improving workflow efficiency
- Led and supervised a team of station staff to ensure smooth daily operations
IT Intern
Majlis Bandaraya Melaka Bersejarah
09.2020 - 02.2021
- Delivered IT support through troubleshooting, system setup, and basic network maintenance to ensure smooth operations.
- Diagnosed and resolved hardware and software issues, implementing effective solutions to minimise downtime.
- Developed an e-License Monitoring System using ColdFusion
Education
Bachelor of Computer Science - Hons
Universiti Teknologi MARA
01-2021
Skills
- POS System Operation
- Cash reconciliation
- Order processing
- Data Management
- Microsoft Office
- Staff Supervision
- Team Leadership
- Communication
- Problem Solving
- Time Management
- Adaptability
- Conflict Resolution
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Timeline
Warehouse Assistant (Outbound)
Happy Apparel Sdn. Bhd.
12.2025 - 03.2026
Career Break
-
12.2024 - 11.2025
Cashier / Admin Assistant
Smart Fill
03.2021 - 11.2024
IT Intern
Majlis Bandaraya Melaka Bersejarah
09.2020 - 02.2021
Bachelor of Computer Science - Hons
Universiti Teknologi MARA