Rafiq Haikal Bin Abdullah
Accountant/Sales Assistant
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions, managing inventory and other scopes. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Sales Assistant
Aeon Wellness Queensbay
01.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Monitored sales trends to advise management on potential inventory adjustments.
- Performed cash, card, and check transactions to complete customer purchases.
- Completed store opening and closing procedures by counting drawers and managing security.
Market Analyst Intern
Alpha Academy
01.2022 - 06.2022
- Conducted competitive benchmarking analysis for more informed pricing strategy decisions, optimizing revenue potential.
- Enhanced data accuracy for forecasting models by cleaning and verifying large datasets, leading to better decision making.
- Worked closely with team members to identify potential risks and opportunities within the market landscape, allowing for proactive strategic adjustments.
- Increased efficiency in data processing by utilizing advanced Excel functions and formulas, reducing manual workload for team members.
Assistant Account Executive (Intern)
Zeto Travel Sdn Bhd
01.2022 - 05.2022
- Ensured smooth invoicing process by accurately tracking billable hours and expenses for each account.
- Drafted proposals, conference reports, status reports and client correspondence.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Education
Bachelor of Arts - Accounting And Finance
SEGi College Penang
George Town, Penang 04.2001 -
Diploma - Accounting
SEGi College Penang
George Town, Penang 04.2001 -
Certification of SPM - Secondary School
SMK Hamid Khan
Gelugor, Penang 04.2001 -
UPSR - Primary School
SJK (C) Kwang Hwa
Sungai Nibong, Penang 04.2001 -
Skills
Complex Problem-solving
Task prioritization
Opening and closing procedures
Customer service
Teamwork and collaboration
Multitasking Abilities
Reliable and responsible
Team leadership
Processing payments
Microsoft applications proficiency
Stock management
Any extreme sports activities, Badminton and Photography
- Extreme sports activities: Rock climbing, waterfall meditation, ATV and Hiking
- Badminton: Always play during weekends with family and friends
- Photography: During my off day (Going for sightseeing or vacation) and also during my cousin's wedding
Timeline
Sales Assistant
Aeon Wellness Queensbay
01.2023 - Current
Market Analyst Intern
Alpha Academy
01.2022 - 06.2022
Assistant Account Executive (Intern)
Zeto Travel Sdn Bhd
01.2022 - 05.2022
Bachelor of Arts - Accounting And Finance
SEGi College Penang
04.2001 -
Diploma - Accounting
SEGi College Penang
04.2001 -
Certification of SPM - Secondary School
SMK Hamid Khan
04.2001 -
UPSR - Primary School
SJK (C) Kwang Hwa
04.2001 -