Rafiq Haikal Bin Abdullah
Accountant/Sales Assistant
Summary
Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions, managing inventory and other scopes. Dedicated to enhancing customer satisfaction and driving sales growth.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Sales Assistant
Aeon Wellness Queensbay
01.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Monitored sales trends to advise management on potential inventory adjustments.
- Performed cash, card, and check transactions to complete customer purchases.
- Completed store opening and closing procedures by counting drawers and managing security.
Market Analyst Intern
Alpha Academy
01.2022 - 06.2022
- Conducted competitive benchmarking analysis for more informed pricing strategy decisions, optimizing revenue potential.
- Enhanced data accuracy for forecasting models by cleaning and verifying large datasets, leading to better decision making.
- Worked closely with team members to identify potential risks and opportunities within the market landscape, allowing for proactive strategic adjustments.
- Increased efficiency in data processing by utilizing advanced Excel functions and formulas, reducing manual workload for team members.
Assistant Account Executive (Intern)
Zeto Travel Sdn Bhd
01.2022 - 05.2022
- Ensured smooth invoicing process by accurately tracking billable hours and expenses for each account.
- Drafted proposals, conference reports, status reports and client correspondence.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Education
Bachelor of Arts - Accounting And Finance
SEGi College Penang
George Town, Penang 04.2001 -
Diploma - Accounting
SEGi College Penang
George Town, Penang 04.2001 -
Certification of SPM - Secondary School
SMK Hamid Khan
Gelugor, Penang 04.2001 -
UPSR - Primary School
SJK (C) Kwang Hwa
Sungai Nibong, Penang 04.2001 -
Skills
Complex Problem-solving
Any extreme sports activities, Badminton and Photography
- Extreme sports activities: Rock climbing, waterfall meditation, ATV and Hiking
- Badminton: Always play during weekends with family and friends
- Photography: During my off day (Going for sightseeing or vacation) and also during my cousin's wedding
Timeline
Sales Assistant
Aeon Wellness Queensbay
01.2023 - Current
Market Analyst Intern
Alpha Academy
01.2022 - 06.2022
Assistant Account Executive (Intern)
Zeto Travel Sdn Bhd
01.2022 - 05.2022
Bachelor of Arts - Accounting And Finance
SEGi College Penang
04.2001 -
Diploma - Accounting
SEGi College Penang
04.2001 -
Certification of SPM - Secondary School
SMK Hamid Khan
04.2001 -
UPSR - Primary School
SJK (C) Kwang Hwa
04.2001 -
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