Radin Azreen Nuraiman Bin Radin Indera Pahlawan
Langkawi,Malaysia
Summary
Dedicated Customer Service with knowledge of service delivery and multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales and Marketing Executive
Public Bank Berhad
Langkawi, Kedah
09.2023 - Current
- Managed sales promotions and marketing strategies on major social media sites.
- Analyzed sales and marketing data for improved strategies.
- Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
- Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
- Conducted market research to identify customer needs and preferences.
Travel Agent
Rahmad Holiday sdn bhd
langkawi, malaysia
01.2022 - 08.2023
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Followed up with customers to increase customer service with travel plans.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Sales Representative
OPPO Electronics Sdn Bhd
Langkawi, Malaysia
07.2020 - 01.2022
- Maintained current knowledge of evolving changes in marketplace.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assist customer according to their needs and budget.
- Contact existing customer to deliver new company product
Reservations Ticketing Officer
Malindo Airways
Langkawi, malaysia
04.2019 - 03.2020
- Handled ticket sales for passengers according to their needs.
- Processed cash and credit card transactions securely and promptly for customer payments.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Provided schedule, routing and fare information to assist customers with ticket purchases.
Education
Diploma - Event Management
Politeknik Tuanku Syed Sirajuddin
Arau 09.2013 - 03.2017
Skills
Marketing
Product promotions
Customer Relations
Sales expertise
Adaptable and flexible
Timeline
Sales and Marketing Executive
Public Bank Berhad
09.2023 - Current
Travel Agent
Rahmad Holiday sdn bhd
01.2022 - 08.2023
Sales Representative
OPPO Electronics Sdn Bhd
07.2020 - 01.2022
Reservations Ticketing Officer
Malindo Airways
04.2019 - 03.2020
Diploma - Event Management
Politeknik Tuanku Syed Sirajuddin
09.2013 - 03.2017