RADIANA POOL
SHAH ALAM,SELANGOR
Summary
Dedicated, detail-oriented, and proactive Team Leader with 7 years of experience in fast-paced warehouse and distribution environments. Proven ability to lead teams effectively while ensuring high standards of operational efficiency, inventory accuracy, and customer satisfaction. Demonstrates strong problem-solving skills by identifying and resolving stock discrepancies and process bottlenecks. Adept at training and mentoring new staff to enhance team performance and productivity. Committed to workplace safety, process improvement, and consistently achieving KPIs. A dependable team player known for adaptability, leadership, and the ability to thrive under pressure in dynamic and challenging situations
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
2
2
Languages
Work History
Team Leader
Cainiao
12.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
WAREHOUSE ASSISTANT
DEFTPAC SDN BHD
02.2021 - Current
- Performed efficient order picking by accurately selecting items based on instructions provided by the warehouse supervisor.
- Conducted thorough checks on picked items to ensure their quality and quantity, maintaining a high level of accuracy in order fulfillment.
- Expertly packed and labeled selected items according to order labels, ensuring proper identification and smooth shipment processing.
- Maintained optimal stock levels in the flowrack by proactively replenishing items, minimizing delays and maximizing operational efficiency.
- Conducted meticulous scanning and verification of items before dispatching, guaranteeing the accuracy and integrity of outgoing orders.
- Collaborated closely with the warehouse team, fostering a positive and productive work environment while consistently meeting deadlines and targets.
STORE OPERATIONS ASSOCIATE
Mega Superstore Keningau
01.2018 - 02.2021
- Provided exceptional customer service.
- Managed inventory and restocked popular items in a timely manner.
- Assisted with visual merchandising to showcase products effectively.
- Operated the cash register accurately and efficiently with various payment methods.
- Multitasked effectively in a fast-paced environment to meet daily goals and targets.
Education
SPM LEVEL -
Sekolah Menengah Kebangsaan Gunsanad II
Keningau, SabahSkills
- Efficient Inventory Management
- Accurate Order Fulfillment
- Proficient Equipment Operation
- Quality Assurance Checks
- Strong Team Collaboration
- Commitment to Safety and Compliance
- Problem Solving Proficiency
- Flexible Working Schedule
- Team Leader
- Like to Learn and to Teach
Other Information
- Flexible Working Schedule
- Team Leader
- Like to Learn and to Teach
Timeline
Team Leader
Cainiao
12.2023 - Current
WAREHOUSE ASSISTANT
DEFTPAC SDN BHD
02.2021 - Current
STORE OPERATIONS ASSOCIATE
Mega Superstore Keningau
01.2018 - 02.2021
SPM LEVEL -
Sekolah Menengah Kebangsaan Gunsanad II
Similar Profiles
Vishnu A/L MariappenVishnu A/L Mariappen
Warehouse Team Leader at CainiaoWarehouse Team Leader at Cainiao
Yuxin ZouYuxin Zou
Customer Service Specialist at CAINIAOCustomer Service Specialist at CAINIAO
VALERIA KIMVALERIA KIM
Lead at CAINIAOLead at CAINIAO
AHMAD AIMAN BIN MOHD SHUIBAHMAD AIMAN BIN MOHD SHUIB
Tax Researcher, Strategic & Research Department at Inland Revenue Board of Malaysia (IRBM)Tax Researcher, Strategic & Research Department at Inland Revenue Board of Malaysia (IRBM)
PUTERI HANIS SYAMIMI BINTI SUHAIMI PUTERI HANIS SYAMIMI BINTI SUHAIMI null
Internship Student at SMK Alam MegahInternship Student at SMK Alam Megah