Hwei Zen Ng, Rachel
Creative Content Strategist - Executive
Subang Jaya,Selangor
Summary
Creative Content Strategist working with clienteles from different industry such as Property Developer, Travel and Hardware with some of the latest client coming from Hardwood Flooring and Heavy Duty Truck industry. Working with a team of copywriter and graphic designers to complete assignments within deadlines.
Overview
7
7
years of professional experience
Work History
Creative Content Strategist - Executive
theAdsBiz Sdn Bhd
Petaling Jaya, Selangor
07.2020 - Current
- Maintained content marketing calendar to schedule all aspects of creation and delivery.
- Managed content distribution to online channels and social media platforms.
- Used content management system to analyze user engagement and other metrics such as Engagement and Reach using tools such as Swydo, Facebook Insights, Instagram Insights as well as Creator Studio.
- Have started brand new Facebook Page and Instagram for client and number of new Page Likes and Followers are still growing.
Digital Marketing Executive
EM3 Consultancy Sdn Bhd
Kuala Lumpur , Wilayah Persekutuan Kuala Lumpur
01.2020 - 05.2020
- Maintained Vouk Hotel Management social media on Facebook, Instagram and LinkedIn
- Have collaborated with Fave Malaysia, Maxis and Celcom on hotel room promotions as well as Affilired (affiliate marketing company) to increase direct booking to hotel's website
Digital Marketing Executive
Vouk Hotel Management Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
11.2019 - 12.2019
- Maintaining company social media account such as Facebook, Instagram and Tripadvisor
- Working with Online Marketing Platform such as Fave and Maxis to feature hotel deals
Office Administrator
Vouk Hotel Management Sdn Bhd
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
08.2018 - 10.2019
- Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Prepared meeting minutes as when is required by the Business Development Director for meetings such as Annual Budget Meeting for individual properties owned by the company
- Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
- Tracked office supplies and restocked low items to keep team members on-task and productive
- Transcribed meeting minutes for record keeping and submitted to senior management
- Coordinated communications, financial processing, registration, record keeping and other administrative functions
- Handled incoming mail, bills and invoices and completed appropriate actions
- Applications of Grants and Claims using the Human Resource Development Fund (HRDF) when applicable
Front Office Executive
Gold3 Boutique Hotel
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
06.2017 - 07.2018
- Facilitated guest requests for dining and tourist attractions by researching various venues and locales
- Arranged transportation to airport for guests
- Answered customer telephone calls promptly and appropriately
- Provided services efficiently and with high level of accuracy
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Maintained financial accuracy by collecting deposits, fees and payments, processing changes and issuing receipts
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
Receptionist Cum Administrative Assistant
Fahrenheit88
Kuala Lumpur
08.2016 - 06.2017
- Planned and coordinated logistics and materials for board meetings, committee meeting and staff events
- Answered and managed incoming calls and recording messages when necessary before passing the call to the appropriate person
- Checked, recorded and distributed daily mails before passing on the mails to the respective department
- Maintained a clean reception area inclusive of boardrooms
Skills
Content Planning
undefinedTimeline
Creative Content Strategist - Executive
theAdsBiz Sdn Bhd
07.2020 - Current
Digital Marketing Executive
EM3 Consultancy Sdn Bhd
01.2020 - 05.2020
Digital Marketing Executive
Vouk Hotel Management Sdn Bhd
11.2019 - 12.2019
Office Administrator
Vouk Hotel Management Sdn Bhd
08.2018 - 10.2019
Front Office Executive
Gold3 Boutique Hotel
06.2017 - 07.2018
Receptionist Cum Administrative Assistant
Fahrenheit88
08.2016 - 06.2017
Similar Profiles
GAUTHAMT VELAYUDAMGAUTHAMT VELAYUDAM
OPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHDOPERATION EXECUTIVE at AGENSI SRI BINTANG SDN BHD, SB LOGISTICS SDN BHD, KAMI GLOBAL VENTURE SDN BHD
Sudhish NambiarSudhish Nambiar
Data Analyst at ATG Nexus Sdn. Bhd. (Formerly known as iEnterprise Online Sdn. Bhd.)Data Analyst at ATG Nexus Sdn. Bhd. (Formerly known as iEnterprise Online Sdn. Bhd.)
ELAINE TEHELAINE TEH
FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)FOUNDER / BUSINESS DEVELOPMENT DIRECTOR at TEAM MOXIM SDN BHD (formerly The Moxim House Sdn Bhd)
Tamao KobayashiTamao Kobayashi
Social Media Intern at ICC Consultants IncSocial Media Intern at ICC Consultants Inc
Karen Chan Kar YingKaren Chan Kar Ying
Expert (Manager) at CACEISExpert (Manager) at CACEIS