RABIATUL ADAWIYAH BINTI NORAIZI
Fashion Design
Port Dickson
Summary
Graduate of the Fashion Design Diploma program at UITM Seri Iskandar in Perak. Strong leadership skills in group settings. Passion for effective communication and negotiation. Enthusiastic approach to every interaction. Dedication to providing high-quality customer service. Extensive product and service knowledge for developing innovative solutions. Drive for customer loyalty, retention, and revenue growth. Exceptional abilities in training, managing, coaching, and mentoring sales and customer service associates. Building relationships with colleagues at all levels of the organization and the public.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Sales Agent
Pijaacollection (shopping & retail)
4 2021 - 11.2021
- Assisted call-in customers with questions and orders
- Increased sales revenue by consistently meeting and exceeding sales targets
- Enhanced product knowledge through continuous training and professional development opportunities
- Achieved top performer status within the company due to consistently high sales numbers
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Agent
Anna Iqbal Enterprise (shopping & retail)
04.2021 - 11.2021
- By promptly and courteously responding to requests, enquiries, suggestions, and concerns, customers were provided with exceptional service
- Presented the products or services' features and benefits in order to increase sales
- Defined and accomplished the company's sales objectives
- Utilised cold contacting, networking, marketing, and prospective database leads to identify new business opportunities.
Sales Consultant
GINTELL
Port Dickson, Negeri Sembilan
09.2024 - 11.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Small Business Owner
01.2020 - 07.2020
- Researched trends and current innovations to determine competition and develop competitive pricing points
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns
- Promoted business via social media to generate leads and maximize brand identity
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Education
SPM - Pure Science
MRSM Terendak
Melaka 01.2016 - 04.2019
SPM - Pure Science
SMK YAM TUAN RADIN
01.2019 - 04.2020
Diploma in Fashion Design -
UITM SERI ISKANDAR, PERAK
01.2021 - 04.2024
Skills
Project Management
Personal Information
- Age: 21
- Nationality: MALAYSIAN
Languages
Malay
Native language
English
Upper intermediate
B2
Malay
Proficient
C2
Software
Adobe Photoshop
Adobe Illustration
Excel
Interests
Outdoor activities
Timeline
Sales Consultant
GINTELL
09.2024 - 11.2024
Sales Agent
Anna Iqbal Enterprise (shopping & retail)
04.2021 - 11.2021
Diploma in Fashion Design -
UITM SERI ISKANDAR, PERAK
01.2021 - 04.2024
Small Business Owner
01.2020 - 07.2020
SPM - Pure Science
SMK YAM TUAN RADIN
01.2019 - 04.2020
SPM - Pure Science
MRSM Terendak
01.2016 - 04.2019
Sales Agent
Pijaacollection (shopping & retail)
4 2021 - 11.2021
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