RABBIATUL IZZATI BINTI JAMAL ARIFIN

• As a Operation Data Management, my task is based on daily, weekly and monthly basis which need to compile all the data from the report in one working file
• Regenerate report for organisation and team needs
• Entered and maintained departmental records in company database.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data
• Also, monitor an organization's data systems to ensure that they are organized, secure, and accessible
• Also, provides administrative support to operations department
• Assisting in department and store KPI, stores and managers SOI Incentives.
• Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
• Conducted data management with Microsoft Excel.

Also assisting UAT (User Aceptance Test) :

• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.

• I am able to manage operations during shift by helping store manager in achieving store KPI
• Also, I responsible for staffing and schedule planning, product quality, cleaning as well as store compliances.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Reviewed sales and gross profit report to assess company efficiency.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Mentored team members to enhance professional development and accountability in workplace.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strategy to increase sales and drive profits.

• Yusri Architect Firm I Senawang, Negeri Sembilan
• Worked as Designer at Yussof Mohd Yusri
• Used to prepare drawings with 3D and 2D using Auto CAD and Sketchup software which need to comply all clients needed and encouraging clients to share their ideas and applying the creativity to meet their needs
• This also involved preparing or modifying designs for construction projects, or arranging for, or instructing, others to do this
• Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.
• Obtained approval of concepts by submitting rough drafts to management or to client.
• Produced multiple user flow diagrams and prototypes to better understand user needs.
• Conducted user research to identify customer needs and preferences for customer-centric designs.

• Preparing pizza items like sauces, and various toppings, such as tomatoes, peppers, mushrooms, onions, and meats before store rush
• Making sure the temperature of the pizza ovens as well as cooking times to avoid any issue during rush hours
• Preparing high-quality pizzas and in time for customers
• Making sure all products are good and within shelf life
• Prepared raw materials for cooking by cutting vegetables and preparing dough.