R.A. VIMALAN
AFTERMAERKET SALES SERVICE
Semenyih, Selangor
Overview
13
13
years of professional experience
4
4
Languages
Work History
Aftermarket Sales Executive
Volvo Construction Equipment Malaysia Sdn Bhd
10.2025 - Current
- Customer Support & Technical Assistance.
- Sales & Business Development.
- Part Marketing & Promotions.
- Salary: RM 7,500
Senior Service Engineer / Asst Manager
TCIM SDN BHD
08.2019 - 10.2025
- Head of the construction division responsible to achieve departmental budget.
- Range of responsibilities and expertise includes heavy machineries such as Hydraulic Excavator (Sumitomo), Mini Hydraulic Excavator (Takeuchi), Wheel Loader (SDLG), and Off-Road Dump-truck (Tonly).
- Perform on-site troubleshooting and diagnose on heavy machinery (Diesel Engine, Hydraulic & Electrical System).
- Provide technical and warranty support for HQ & branches nationwide within MALAYSIA Region including campaign projects as well as technical failure report submission.
- Provide after-sales services such as troubleshooting, install, maintain and repair heavy machinery product
- as well as to provide quotation for spare parts and service jobs.
- Maintain daily communication with end user as well as perform daily coordination service operation to achieve customer satisfaction through responding to customer needs and complaints within shortest time span.
- Attend to emergency breakdown and maintenance whenever needed especially for unsolved technical problems.
- Provide and conduct technical training periodically, demonstration and service support to other service personals from branches and end users within MALAYSIA region.
- Maintain good relationship with Product Principal to help resolve product and service related issues and consistently keep abreast on the new product technologies.
- Plan, manage and oversee the overall day-to-day department operation towards increasing operational efficiency, profit maximization and productivity of technicians.
- SUMITOMO EXCAVATOR DEALER IN MALAYSIA
- Salary: RM 5,760.00
Service Engineer
DM EQUIPMENT SDN BHD
05.2017 - 08.2019
- After sales supports
- JCB MACHINE DEALER IN MALAYSIA
- Salary: RM 2,200.00
Senior technician
TCIM SDN BHD
11.2013 - 05.2017
- After sales supports
- SUMITOMO EXCAVATOR DEALER IN MALAYSIA
- Salary: RM 1,800.00
Trainee Technician (OJT)
Volvo Truck Malaysia
03.2013 - 09.2013
- Engineering
- Salary (INCENTIVE): MYR 500.00
Education
Bachelor of Engineering Technology (Hons) - Applied Automotive, Automotive Engineering
Infrastructure University Kuala Lumpur (IUKL)
Bandar BaruBangi, Selangor06-2013
Diploma - Automotive Engineering
Infrastructure University Kuala Lumpur (IUKL)
Bandar Baru bangi, Selangor03-2010
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Mengen Ahamad Pekan
Pekan, Pahang01-2005
OTHERS
- Notice Period: 2x Months
- Expected Salary: RM 9,750 (Negotiable).
- Reason For Leaving: Intended to pursue career path overseas
- Willing to work hands on repair producers/ troubleshoots and finds technical problem related.
- Able to asian regional travel as the job requirement.
Timeline
Aftermarket Sales Executive
Volvo Construction Equipment Malaysia Sdn Bhd
10.2025 - Current
Senior Service Engineer / Asst Manager
TCIM SDN BHD
08.2019 - 10.2025
Service Engineer
DM EQUIPMENT SDN BHD
05.2017 - 08.2019
Senior technician
TCIM SDN BHD
11.2013 - 05.2017
Trainee Technician (OJT)
Volvo Truck Malaysia
03.2013 - 09.2013
Diploma - Automotive Engineering
Infrastructure University Kuala Lumpur (IUKL)
Sijil Pelajaran Malaysia (SPM) - undefined
Sekolah Mengen Ahamad Pekan
Bachelor of Engineering Technology (Hons) - Applied Automotive, Automotive Engineering
Infrastructure University Kuala Lumpur (IUKL)