Qin Wei Chong (Ryan)

ShopeePay & Monee Capital Malaysia Sdn. Bhd.

• Oversaw AML Transaction Monitoring and Anti-Fraud Operations, ensuring end-to-end effectiveness in detecting, investigating, and reporting suspicious activities in line with Bank Negara Malaysia (BNM) regulatory requirements.
• Developed and led the operational strategy for risk functions, aligning with the company’s growth objectives while ensuring compliance with local and international AML/CFT frameworks (e.g., AMLA 2001, FATF guidelines).
• Directed the implementation, calibration, and ongoing optimization of AML TM and fraud detection systems, improving efficiency and reducing false positives through risk-based segmentation and behavior analytics.
• Led complex investigations into money laundering, scam-related fraud, mule account activity, and other typologies prevalent in the Malaysian FinTech landscape.
• Served as the principal liaison with regulators during audits, inspections, and reviews; ensured timely and accurate filing of Suspicious Transaction Reports (STRs) to Financial Intelligence and Enforcement Department (FIED).
• Established and tracked operational KPIs and KRIs to measure team performance, case resolution times, alert quality, and regulatory compliance standards.
• Built, trained, and managed high-performing teams across AML and Anti-Fraud functions, including analysts, investigators, and team leads; championed a strong culture of compliance and ethical conduct.
• Collaborated cross-functionally with Compliance, Product, Business Intelligence, and Customer Support teams to embed risk controls across digital products and payment flows.
• Drove process automation and system enhancements to streamline investigations, improve SLA adherence, and support scalability in a fast-growing FinTech environment.
• Contributed to the development and refinement of AML/CFT and fraud risk policies, SOPs, and escalation protocols, ensuring alignment with BNM’s Policy Document on AML/CFT and Targeted Financial Sanctions and other relevant guidelines.

ShopeePay & SeaMoney Capital Malaysia Sdn. Bhd.

• Lead the daily operations of AML transaction monitoring, ensuring timely and accurate detection of suspicious activities in compliance with regulatory requirements.
• Develop and implement AML transaction monitoring strategies, policies, and procedures aligned with global best practices and regulatory standards.
• Manage and enhance transaction monitoring systems, including system testing, tuning, and workflow optimization to improve operational efficiency.
• Coordinate with internal departments and external regulators during AML audits and investigations, ensuring compliance and prompt resolution of issues.
• Oversee the training and development of the transaction monitoring team to build expertise in AML regulations, typologies, and investigative techniques.
• Conduct risk assessments and gap analyses related to AML transaction monitoring processes to identify weaknesses and implement corrective actions.

• AML & Regulatory Compliance related function
• Act as point of contact with Regulators & External Auditors.
• Work closely with relevant stakeholders to provide regulatory advise and oversight.
• Provide enhancement to the current policies and workflow.
• Manage a team of stakeholders on Ad-hoc projects.
• Provide training/coaching for AML/Regulatory Related matters.

• AML & Regulatory Compliance related function
• Conduct system enhancement/testing to further ease the operational workflow.
• Perform gap analysis on new/ revised regulatory requirements (e.g. BNM’s policy document)
• Preparation of management reports & escalate non-compliance matters to higher management/ the board.
• Monitor progress of remedial actions until satisfactory closure of issues.
• Work on AML/CFT related projects/ initiatives.
• Lead a team of compliance officers to conduct onsite/offsite compliance review on business units.
• Perform training/coaching for AML/Regulatory Related matters.