QIA SHI PANG
Johor Bahru, Johor
Summary
Offering strong foundation in computer science and willingness to learn and grow in dynamic environment. Brings foundational understanding of coding principles and software development processes, along with hands-on experience in PHP and SQL. Ready to use and develop analytical thinking and coding skills in Data Analysts role.
Overview
3
3
years of professional experience
Work History
Software Developer
Aptsys Technology Solutions Pte Ltd
06.2024 - Current
- Involved in the design, development, and maintenance of software solutions to meet customer needs.
- Participated in coding, debugging and testing processes to ensure high quality deliverables.
- Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
- Continuously improved existing application based on customer feedback and performance.
- Cleaned and organized dataset with SQL to accelerate report creation and enhance data accuracy.
IT Software Support Technician
Aptsys Technology Solutions Pte Ltd
06.2023 - 05.2024
- Implemented software updates, ensuring smooth transitions with minimal downtime.
- Supported the development team in refining application requirements based on customer feedback collected through ongoing support interactions.
- Increased user satisfaction through proactive identification of potential system bottlenecks and implementing necessary improvements.
- Diagnosed and troubleshot hardware, software and network issues.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Offered assistance in implementing and developing training programs.
- Created user accounts and assigned permissions.
Data Analyst Intern
Pertiwi Oligo Sdn Bhd
12.2021 - 03.2022
- Analyzing data using statistical techniques and providing data reports.
- Filtering and cleaning data for implementing HR systems.
- Working with the team lead to prioritize projections and information needs.
- Monitored and controlled data upload, checking for successful data import and quality.
Education
Bachelor of Science - Information Systems (Data Analytics)
Sunway University
Subang Jaya, Selangor, Malaysia08-2022
Bachelor of Science - Information Systems (Data Analytics)
Lancaster University
08-2022
Diploma - Information Technology
Sunway College
Subang Jaya, Selangor, Malaysia03-2020
Secondary Education -
SMK Sultanah Engku Tun Aminah
Johor Bahru, Johor, Malaysia12-2017
Skills
- Experienced in SQL database integration
- Experienced in PHP programming
- Experienced in Flutter programming
- Experienced in using Microsoft Office applications
- Experienced with Looker Studio for data analysis
- Effective troubleshooting skills
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Software Developer
Aptsys Technology Solutions Pte Ltd
06.2024 - Current
IT Software Support Technician
Aptsys Technology Solutions Pte Ltd
06.2023 - 05.2024
Data Analyst Intern
Pertiwi Oligo Sdn Bhd
12.2021 - 03.2022
Bachelor of Science - Information Systems (Data Analytics)
Sunway University
Bachelor of Science - Information Systems (Data Analytics)
Lancaster University
Diploma - Information Technology
Sunway College
Secondary Education -
SMK Sultanah Engku Tun Aminah
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