Qasim Shahzad
Construction Worker And Driver
Kuala Lumpur,14
Summary
Adept at heavy equipment operation and fostering teamwork, I significantly enhanced productivity and safety at Wahid Jhang Sdn Bhd. My expertise in worksite preparation and ability to lead in high-pressure situations resulted in timely project completions, with a notable reduction in workplace accidents. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Hardworking [Job Title] with talents in [Skill]. Experienced in [Area of expertise] and known for safely and effectively completing tasks on [Type] projects. Respectful, punctual employee multitasks with ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused Construction professional with strong command of industry-specific tools and equipment. Excellent history of supporting commercial and residential builds with zero incident safety record.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Construction Worker
Wahid Jhang Sdn Bhd
Kuala Lumpur, Kuala Lumpur
04.2022 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Implemented safety protocols, significantly reducing workplace accidents.
- Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Delivery Rider
Food Panda
Kuala Lumpur, Kuala Lumpur
02.2019 - 03.2022
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Balanced multiple delivery assignments simultaneously, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
- Navigated through diverse weather conditions safely, adhering to all traffic regulations for a smooth delivery experience.
- Expanded client base through word-of-mouth recommendations resulting from excellent customer service provided during deliveries.
- Maintained accurate records of deliveries, including signatures, time stamps, and addresses, to ensure proper tracking and documentation.
- Stayed updated on company policies, procedures, and promotions to assist customers with any inquiries effectively.
- Assisted in training new delivery riders by sharing best practices and offering support when needed.
- Established strong relationships with local merchants to facilitate seamless pickups and prioritize orders accordingly.
- Resolved customer complaints promptly and professionally, maintaining a positive relationship between the business and its clients.
Restaurant Supervisor
Pak Punjab Sdn Bhd
Kuala Lumpur, Kuala Lumpur
10.2016 - 12.2018
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
- Managed inventory control, reducing waste and optimizing resources allocation.
- Provided ongoing coaching for employees, nurturing professional growth opportunities within the organization.
- Enhanced team performance with regular evaluations and constructive feedback.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Education
High School Diploma -
High School
Daska Pakistan 12.2010 - 11.2014
Skills
Construction
Team-oriented and dependable
Power Tool Operation
Scaffold building
Traffic movement understanding
Heavy Equipment Operation
Traffic routing
Materials Loading
Worksite safety
Carpentry
Worksite preparation
Equipment Maintenance
Site preparation
Equipment Operation
volleball
i like to play game as volleball .
Timeline
Construction Worker
Wahid Jhang Sdn Bhd
04.2022 - Current
Delivery Rider
Food Panda
02.2019 - 03.2022
Restaurant Supervisor
Pak Punjab Sdn Bhd
10.2016 - 12.2018
High School Diploma -
High School
12.2010 - 11.2014
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