QAATAB ARIVINTHAN A/L NYANASEGAR
OPERATION MANAGER
Seremban,05
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in Manager role.
Overview
4
4
years of professional experience
3
3
Languages
Work History
MANAGER
INFITUNE SDN BHD
09.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Manager
MR.DIY SDN BHD
01.2021 - 12.2024
- Handling max four outlets and report to Branch Manager
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
ASSISTANT MANAGER SUPPORT TEAM - AREA MANAGER
MR.DIY SDN BHD
01.2024 - 09.2024
- Handling entire Negeri Sembilan outlets under Area Manager
- Manage & dealing with all level managers in the hierarchy
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Guide and coach staff to produce extra ordinary results & get promoted for career growth
Education
Some College (No Degree) - DIPLOMA IN ENFORCEMENT MANAGEMENT
SYUEN COLLEGE
OLD KLANG, KUALA LUMPUR11-2018
Skills
Collaborative Leadership Skills
Operations management
Strategic Decision-Making
Employee Coordination
Cross-functional teamwork
Documentation and reporting
Staff training and development
Sales management
Timeline
MANAGER
INFITUNE SDN BHD
09.2024 - Current
ASSISTANT MANAGER SUPPORT TEAM - AREA MANAGER
MR.DIY SDN BHD
01.2024 - 09.2024
Assistant Manager
MR.DIY SDN BHD
01.2021 - 12.2024
Some College (No Degree) - DIPLOMA IN ENFORCEMENT MANAGEMENT
SYUEN COLLEGE
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