PUVITHRA A/P SARAVANAN
Internship In Data Analyst
Gelugor
Summary
Detailed Data Analyst Intern and positive problem-solver with knack for uncovering insights through data-driven analysis. Well-versed in statistical methodologies and proficient in tools such as SQL and Python, with solid understanding of data visualization techniques in power BI or Tableau software. Capable of leveraging analytical skills to drive impactful business decisions.
Overview
3
3
years of professional experience
3
3
Languages
4
4
years of post-secondary education
Work History
Customer Service Cum Designer
Patti Mooligai SDN BHD
Sungai Dua
03.2024 - Current
- Crafting targeted posts that align with brand strategy and customer interests.
- Designing brochures, flyers, and digital assets using Photoshop, Canva, Illustrator.
- Delivering exceptional service via phone, email, and chat to boost satisfaction.
- Partnering with clients to deliver tailored design solutions that exceed expectations.
- Driving revenue through product presentation, interaction, and closing techniques.
- Fostering long-term client loyalty and encouraging repeat business.
- Quickly adopting new tools and trends; committed to ongoing learning and innovation.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Analyzed user behavior and feedback to optimize design and user experience.
IT Support Specialist
Robert Bosch Power Tools SDN BHD
08.2023 - 01.2024
- Resolved user technical issues including hardware, software, network, and email configurations.
- Installed, configured, and maintained software applications; ensured system compatibility.
- Supported network setup and troubleshooting (Wi-Fi, VPN, routers, switches).
- Queried MES systems to track production data and ensure material traceability.
- Collected, cleaned, and validated data for analysis and reporting.
- Analyzed datasets to identify trends and provide actionable insights.
- Generated reports to communicate findings and support decision-making.
- Maintained technical documentation and process records.
- Assisted in purchase order tracking, vendor evaluation, and shipment monitoring.
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
Education
Bachelor in Information Technology - Major in Data Analytic,
UNITAR International University
Kuala Lumpur, Malaysia 05.2024 - Current
Diploma in Information Technology - Major in Software,
Politeknik Balik Pulau
Balik Pulau, Penang, Malaysia 03.2021 - 03.2023
Skills
Technical Skills: Programming Languages (Python, JavaScript, HTML, CSS, C, PHP)
Proficiency in Microsoft Office Suite (Excel, Word, Access, SharePoint, PowerPoint)
Analytical & Troubleshooting Skills
Good Interpersonal, Verbal Communication, and Written Skills
Customer Service Orientation
Familiarity with Design Software (Photoshop, Canva, Illustrator)
Timeline
Bachelor in Information Technology - Major in Data Analytic,
UNITAR International University
05.2024 - Current
Customer Service Cum Designer
Patti Mooligai SDN BHD
03.2024 - Current
IT Support Specialist
Robert Bosch Power Tools SDN BHD
08.2023 - 01.2024
Diploma in Information Technology - Major in Software,
Politeknik Balik Pulau
03.2021 - 03.2023