Puvindran Samerasan
HR Executive
George Town, Penang
Summary
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment. Executive with background in corporate human resources. Highly skilled handling personnel management, hiring and maintenance of HR records. Manages administration of employee compensation and employee benefits. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
HR Executive
MK Creations
George Town, Penang
04.2023 - 09.2024
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Improved employee retention by implementing effective onboarding and training programs.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Human Resources Generalist
S-Cube
07.2022 - 03.2023
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Improved employee retention by implementing effective onboarding and training programs.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs, while ensuring adherence to legal requirements.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Administered employee benefits programs and assisted with open enrollment.
HR Executive
GK Impian
01.2017 - 06.2022
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted thorough job analyses to create accurate job descriptions for various roles within the organization.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Improved employee retention by implementing effective onboarding and training programs.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Reduced expenses by analyzing compensation policies and implementing competitive programs, while ensuring adherence to legal requirements.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Maintained personnel records and updated internal databases to support document management.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
- Gathered, organized and input information into digital database.
Data Entry Clerk
Citigroup, Private Bank
12.2014 - 09.2016
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Scanned documents and saved in database to keep records of essential organizational information.
Casino Croupier
Resorts World Genting
06.2011 - 11.2013
- Supported fellow croupiers in handling large groups or complex situations, resulting in seamless gameplay transitions.
- Participated in regular professional development trainings to stay current on industry trends and improve job performance.
- Maximized player satisfaction with timely resolution of disputes and clarification on game rules.
- Ensured accurate record keeping by meticulously tracking all buy-ins, wins, losses, and other relevant transactions.
- Contributed to the casino''s reputation for exceptional service by consistently receiving positive feedback from guests and management.
- Maintained game integrity through vigilant observation of players and adherence to gaming regulations and procedures.
- Collected and distributed losing and winning bets by calculating odds and payouts.
- Explained rules, variations and betting structures of games such as Roulette and French Ball
Restaurant Supervisor
Only World Group
12.2010 - 05.2011
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Hired, trained and mentored staff to meet and exceed high quality standards.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Collaborated with kitchen staff to develop new menu items that boosted sales revenue.
- Organized implementation of new banners, displays, and menus.
- Maintained accurate records of sales, labor and other costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
Bartender
TGI Fridays
10.2009 - 11.2010
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Prepared garnishes by evenly slicing and pitting fruits.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Front Desk Receptionist
G Hotel Gurney
03.2008 - 10.2008
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Developed strong working relationships with team members, fostering a positive work environment.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Greeted visitors warmly, creating positive first impression of organization.
- Streamlined check-in processes, reducing wait times for guests.
- Collect payments, processed transactions and updated relevant records.
Education
No Degree -
Methodist Boys School
George Town, Penang, Malaysia 04.2001 -
Skills
Employee Relations
Languages
Tamil
Native language
English
Advanced
C1
Malay
Proficient
C2
Learning New Skill
Prefer Learn A New Skill Or Get Updated With Latest Innovation. Learning New Skill Always An Advantage in Personal and Career Terms
Timeline
HR Executive
MK Creations
04.2023 - 09.2024
Human Resources Generalist
S-Cube
07.2022 - 03.2023
HR Executive
GK Impian
01.2017 - 06.2022
Data Entry Clerk
Citigroup, Private Bank
12.2014 - 09.2016
Casino Croupier
Resorts World Genting
06.2011 - 11.2013
Restaurant Supervisor
Only World Group
12.2010 - 05.2011
Bartender
TGI Fridays
10.2009 - 11.2010
Front Desk Receptionist
G Hotel Gurney
03.2008 - 10.2008
No Degree -
Methodist Boys School
04.2001 -
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