Experienced logistics and operations professional with a strong background in warehouse supervision, inventory control, delivery coordination, team leadership, and handling shipments such as export and import. Proven ability to manage multiple tasks under pressure, drive process improvements, and enhance operational efficiency. Committed to continuous learning and delivering high-quality outcomes in fast-paced environments.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Client Coordinator Executive
Infinity Logistics & Transport Sdn Bhd
10.2023 - Current
Handled multiple customers, including coordination with principals for import, export, and warehouse storage operations.
Managed end-to-end inbound and outbound logistics, ensuring smooth and timely cargo movement.
Monitored import and export shipments via port systems and maintained regular communication with customers and shipping liners through email.
Conducted thorough verification of K2 documentation, ensuring data integrity and full compliance with customs regulations.
Fulfilled customers’ special operational and documentation requirements with a focus on accuracy and service excellence.
Prepared and maintained accurate reports on stock levels, incoming goods, and outgoing shipments.
Conducted monthly stocktakes to verify inventory accuracy and resolve discrepancies.
Issued billing based on completed import/export shipments, warehouse storage, and inbound/outbound transactions on a monthly basis.
Carried out additional responsibilities assigned by management, including traveling to outstation or overseas locations for site visits and on-ground issue resolution, ensuring full support until the matter is resolved as directed by leadership.
Senior Administrator
DHL Supply Chain
11.2022 - 10.2023
Assessed productivity by monitoring the performance of pickers during order picking.
Used WMOS (Warehouse Management For Open Systems) to manage order operations.
Provided daily updates on tasks and achievements to executives and managers.
Participated in meetings with superiors to enhance operational strategies.
Troubleshot and resolved operational issues in real-time.
Managed and resolved customer inquiries and complaints, ensuring satisfaction.
Warehouse Supervisor
Sea Hawk Global Lines Sdn Bhd
07.2022 - 11.2022
Handled import and export cargo, including tallying and palletization.
Implemented and enforced warehouse SOPs for consistent operations.
Led and motivated a team of warehouse workers to meet performance targets.
Monitored stock levels and conducted monthly reporting.
Held regular team meetings to align goals and performance.
Tracked KPIs and improved overall warehouse efficiency.
Store Leader
Holao Engineering Sdn Bhd
03.2019 - 07.2022
Managed receiving and inventory processes on a daily basis.
Organized parts and jobs for store hands based on models and needs.
Conducted weekly and monthly inventory checks.
Performed quality checks and ensured items were in good condition.
Led department meetings and communicated with superiors.
Performed stock audits and minimized inventory loss.
Collaborated with purchasing to maintain sufficient stock levels.
Warehouse Operation and Inventory Supervisor at Ych Logistics Sdn Bhd(Shah Alam, PKFZ, Telok Gong)Warehouse Operation and Inventory Supervisor at Ych Logistics Sdn Bhd(Shah Alam, PKFZ, Telok Gong)