PUTRI NUR MELISSA BINTI OTHMAN
BANTING
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Overview
7
7
years of professional experience
Work History
AIRPORT CUSTOMER SERVICE
SAMA SAMA HOTEL
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
CREW LEADER
MCDONALD'S GERBANG ALAF RESTAURANTS
07.2020 - 12.2023
- Prepared and loaded meals for despatch, arranging safely and securely on delivery vehicles to maintain quality.
- Handled, stored and prepared raw ingredients with due care and attention, maintaining quality and freshness.
- Worked in a team of 100 crew + production line staff, fulfilling daily workload through excellent communication and teamwork.
SALES PROMOTER
FNA MARKETING SDN BHD
11.2019 - 04.2020
- Processed and loaded deliveries and backstock onto store shelves.
- Built displays of item for special promotions and updated signs with correct pricing.
- Kept shelves neat, clean and organized through visual merchandising.
- Shared new products and promotions with customer to encourage sales.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
SALES PROMOTER
MAX GLOBAL SDN BHD
09.2018 - 09.2019
- Erected displays to showcase products and offerings to potential customers for purchase.
- Gave clients sample products to test and evaluate goods before purchase as proofs of concept.
- Accepted customers orders and arranged payment and delivery or collection of goods from company's warehouses, offering guidance and support throughout merchandising process.
Education
EKONOMI RUMAH TANGGA
SEKOLAH MENENGAH KEBANGSAAN BUKIT CHANGGANG
01.2017
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SEKOLAH KEBANGSAAN BUKIT CHANGGANG
01.2012
Skills
Worked schedule coordination
Customer complaint handling
Teamwork and collaboration
Calm under pressure
Timeline
AIRPORT CUSTOMER SERVICE
SAMA SAMA HOTEL
02.2024 - Current
CREW LEADER
MCDONALD'S GERBANG ALAF RESTAURANTS
07.2020 - 12.2023
SALES PROMOTER
FNA MARKETING SDN BHD
11.2019 - 04.2020
SALES PROMOTER
MAX GLOBAL SDN BHD
09.2018 - 09.2019
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SEKOLAH KEBANGSAAN BUKIT CHANGGANG
EKONOMI RUMAH TANGGA
SEKOLAH MENENGAH KEBANGSAAN BUKIT CHANGGANG