PUTERI ANEESYA ABDULLAH
Customer Service
Subang Perdana, Shah Alam
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Banquet Server (Permanent Part-Time)
W Hotel
Kuala Lumpur
03.2024 - Current
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted in setting up event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Refilled beverage glasses cleared and reset tables, and stocked service areas.
- Handled food and beverage orders for up to 500 guests, delivering prompt and friendly service
Sales Assistant (Ramadhan Booth)
Asyka Perfume
Kuala Lumpur
02.2024 - 03.2024
- Established rapport with customers using active listening and interpersonal skills.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed transactions accurately while maintaining high level of customer service.
- Recommended complementary purchases to customers, increasing revenue.
Kiosk Helper
Dapo AA
Bandar Puncak Alam, 10
01.2021 - 12.2023
- Provided excellent customer service, addressing customer inquiries and assisting with their needs.
- Ensured smooth operation of kiosk, handling cash transactions and maintaining cleanliness.
- Worked effectively as part of team, collaborating with colleagues to ensure efficient service.
- Demonstrated adaptability and ability to handle multiple tasks.
Education
SPM
SMK Shah Alam
Bukit Jelutong, Shah Alam 04.2001 -
Skills
Guest Relation
Clear Communication
Guest Relation
Multitasking
Teamwork and Collaboration
Timeline
Banquet Server (Permanent Part-Time)
W Hotel
03.2024 - Current
Sales Assistant (Ramadhan Booth)
Asyka Perfume
02.2024 - 03.2024
Kiosk Helper
Dapo AA
01.2021 - 12.2023
SPM
SMK Shah Alam
04.2001 -