Power point
Putera Bazil Bazid
Lecturer/ Trainer
Kuala Lumpur,14
Summary
Dynamic professional with a proven track record in curriculum development and e-learning facilitation, notably at Carsome Academy Sdn. Bhd. Excelled in enhancing training effectiveness and student engagement through innovative strategies. Skilled in analytical problem resolution and operational strategy, driving significant improvements in learning outcomes and operational efficiency.
Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 3 years of related experience and superior planning and time management abilities.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Trainer
Carsome Academy Sdn. Bhd
02.2024 - Current
- Evaluated training effectiveness through regular feedback surveys, making necessary adjustments to course content as needed.
- Developed customized learning plans for student at different skill levels, ensuring optimal knowledge retention and skill development.
- Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver learning programs that produced results.
- Collaborated with technical manager to identify key areas necessitating training based on software and equipment design.
Lecturer in Automobile Engineering
Despark International College Sdn. Bhd
07.2019 - 01.2024
- Enhanced visibility of the automobile engineering program by publishing research findings and presenting at notable conferences within the field.
- Enhanced student understanding of automobile engineering principles by incorporating real-world examples and hands-on activities in lectures.
- Fostered a culture of continuous learning among colleagues by sharing resources, attending conferences together, and participating in professional development opportunities.
- Promoted a culture of academic integrity among students by setting clear expectations for conduct and grading policies.
- Mentored students on their research projects, enabling them to present their findings at regional and national conferences.
Technician
Riz Garage Entreprise
07.2018 - 07.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Warranty Specialist
Auto Bavaria Sungai Besi Sdn Bhd
02.2017 - 06.2018
- Maintained strict adherence to established guidelines governing replacement parts inventory levels avoiding stockouts or overstock situations.
- Managed a high volume of daily claims, prioritizing tasks according to urgency while maintaining attention to detail.
- Assisted in the development of comprehensive warranty policies and procedures, ensuring consistency across all business units.
- Streamlined the warranty process for faster claim resolution and better customer experience.
- Enhanced customer satisfaction by resolving warranty claims efficiently and effectively.
- Supported sales team by providing accurate information on products'' warranties, contributing to increased revenue through informed decision-making during the sales process.
- Provided clear communication between the warranty department and other internal teams, fostering a collaborative environment that expedited problem resolution.
Warranty Administrator
Wearnes Automotive Sungai Besi
02.2016 - 02.2017
- Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
- Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as necessary.
- Reviewed monthly reports to identify trends in warranty claims, informing strategies for reducing future issues or expenses associated with unwarrantable repairs.
- Assisted in training new staff members on warranty procedures, contributing to a well-informed team capable of handling complex claims efficiently.
Education
Master of Science - Education in TVET
Universiti Putra Malaysia
Serdang, Selangor, Malaysia 04.2001 -
Bachelor in Engineering - Automotive Maintenance
Univeristi Kuala Lumpur Malaysia France Institute
Bandar Baru Bangi, Selangor, Malaysia 04.2001 -
Diploma in Engineering - Automated System And Maintenance Technology
Univeriti Kuala Lumpur Malaysia France Institute
Bandar Baru Bangi, Selangor, Malaysia 04.2001 -
Skills
Engaging Presentation Skills
Software
Microsoftword
Excel
Prezi/ Canva
Timeline
Trainer
Carsome Academy Sdn. Bhd
02.2024 - Current
Lecturer in Automobile Engineering
Despark International College Sdn. Bhd
07.2019 - 01.2024
Technician
Riz Garage Entreprise
07.2018 - 07.2019
Warranty Specialist
Auto Bavaria Sungai Besi Sdn Bhd
02.2017 - 06.2018
Warranty Administrator
Wearnes Automotive Sungai Besi
02.2016 - 02.2017
Master of Science - Education in TVET
Universiti Putra Malaysia
04.2001 -
Bachelor in Engineering - Automotive Maintenance
Univeristi Kuala Lumpur Malaysia France Institute
04.2001 -
Diploma in Engineering - Automated System And Maintenance Technology
Univeriti Kuala Lumpur Malaysia France Institute
04.2001 -
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